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- Tasks: Engage with clients, manage projects, and deliver tailored solutions to drive success.
- Company: Join GLG, the world's largest source of first-hand expertise.
- Benefits: Gain valuable skills, receive mentorship, and enjoy a dynamic work environment.
- Other info: Fast-paced, collaborative culture with opportunities for growth and leadership.
- Why this job: Make an impact by connecting clients with insights that help them excel.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles required.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking Italian Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Client Services Associate (PSF) – Italian Speaker – July 2026 in London employer: GLG
Contact Detail:
GLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate (PSF) – Italian Speaker – July 2026 in London
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. Don’t be shy – ask for informational interviews to learn more about their experiences and get insider tips.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with potential employers, let your passion for the role and the company shine through. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your commitment and makes it easier for us to spot your application.
We think you need these skills to ace Client Services Associate (PSF) – Italian Speaker – July 2026 in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the role shine through! We want to see that you're genuinely interested in client services and ready to dive into a fast-paced environment.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences. We love seeing how your skills align with what we’re looking for, especially in client-facing roles!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GLG
✨Know Your Client Services Inside Out
Before the interview, make sure you understand the fundamentals of client services and how they apply to the role. Research GLG's Insight Network and think about how you can contribute to their mission. Be ready to discuss how your skills align with their needs.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated in past roles, especially in challenging situations. Remember, it's all about building relationships!
✨Demonstrate Your Curiosity
GLG values natural curiosity, so come prepared with questions that show your interest in the company and the industry. Think about what insights you could bring to clients and how you would approach problem-solving in real scenarios.
✨Be Ready to Discuss Teamwork
This role is highly collaborative, so be prepared to share experiences where you've worked effectively in a team. Highlight your ability to adapt and support your colleagues, as well as how you handle feedback and coaching to improve your performance.