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- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's largest insight network, connecting clients with top experts.
- Benefits: Gain valuable skills, receive coaching, and enjoy a collaborative team culture.
- Why this job: Make an impact by helping clients access crucial insights and drive their success.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles; strong communication and problem-solving skills.
- Other info: Opportunity for career growth and to lead future associates.
The predicted salary is between 28800 - 43200 £ per year.
GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific Responsibilities Include (but Are Not Limited To):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As An Associate, You Will Have The Opportunity To:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An Ideal Candidate Will Have The Following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
About GLG / Gerson Lehrman Group: GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
Client Services Associate (PSF) – German Speaker – July 2026 in London employer: GLG
Contact Detail:
GLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Associate (PSF) – German Speaker – July 2026 in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of digging into GLG's values and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your critical thinking skills and how you can bring value to client relationships.
✨Tip Number 3
Be ready to share your hustle! Think of examples where you've gone above and beyond for clients or projects. This is your chance to demonstrate that competitive spirit they’re looking for!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds.
We think you need these skills to ace Client Services Associate (PSF) – German Speaker – July 2026 in London
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your natural curiosity shine through! We want to see how eager you are to learn and grow in the client services space. Share examples of how you've tackled challenges or sought out new knowledge in previous roles.
Tailor Your Application: Make sure to customise your application for the Client Services Associate role. Highlight relevant experiences that showcase your communication skills and ability to build relationships. We love seeing how your background aligns with our values and the job requirements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at GLG!
How to prepare for a job interview at GLG
✨Know Your Client
Before the interview, take some time to research GLG and its clients. Understand their industries, challenges, and how they leverage insights. This will help you demonstrate your curiosity and critical thinking skills during the conversation.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your phone-based outreach skills and ensure you're comfortable discussing your experiences.
✨Demonstrate Problem-Solving Abilities
Prepare examples from your past experiences where you've successfully tackled challenges or provided creative solutions. Highlight your critical thinking and how you can apply these skills to meet client needs at GLG.
✨Embrace Feedback
During the interview, express your openness to coaching and feedback. Share instances where you've learned from constructive criticism in the past. This shows that you're adaptable and willing to grow, which is key in a fast-paced environment like GLG.
