At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions to drive success.
- Company: Join GLG, the leader in connecting professionals with expert insights.
- Benefits: Gain valuable skills, receive mentorship, and enjoy a dynamic work environment.
- Other info: Fast-paced, collaborative culture with opportunities for growth and leadership.
- Why this job: Make an impact by helping top firms access critical insights and excel.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service - PSF - July 2026 in London employer: GLG
GLG is an exceptional employer that fosters a dynamic and collaborative work culture, where Associates are empowered to excel in client service and project management. With robust training programmes and ongoing mentorship, employees have ample opportunities for personal and professional growth, all while engaging with top-tier clients and experts in a fast-paced environment. Located in a vibrant city, GLG offers a unique chance to be part of a global network, driving impactful insights and solutions for leading firms.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Service - PSF - July 2026 in London
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. Don’t be shy – ask for informational interviews to learn more about their experiences and get insider tips on landing that Associate role.
✨Tip Number 2
Practice makes perfect! Get comfortable with common interview questions related to client service and project management. Role-play with a friend or use online resources to refine your answers and boost your confidence before the big day.
✨Tip Number 3
Show off your curiosity! During interviews, share examples of how you've tackled challenges or learned something new. This will demonstrate your critical thinking skills and eagerness to grow, which are key for the Associate position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter. Don’t miss out!
We think you need these skills to ace Associate, Service - PSF - July 2026 in London
Some tips for your application 🫡
Show Your Curiosity:We want to see your natural curiosity shine through in your application. Share examples of how you've gone above and beyond to learn something new or solve a problem. This will show us that you're ready to engage with clients and tackle challenges head-on!
Tailor Your Application:Make sure to customise your application for the Associate role. Highlight your relevant experiences and skills that align with client service, project management, and communication. We love seeing how you connect your background to what we do at GLG!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and achievements. Remember, clarity is key in fast-paced environments like ours!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at GLG
✨Know Your Stuff
Before the interview, dive deep into GLG's services and the role of an Associate. Understand how they connect clients with experts and what makes their Insight Network unique. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Curiosity
GLG values natural curiosity, so be prepared to discuss how you've demonstrated this in past experiences. Think of examples where you asked insightful questions or sought out information to solve a problem. This will highlight your critical thinking skills and eagerness to learn.
✨Demonstrate Team Spirit
Since the role is highly collaborative, share examples of how you've worked effectively in teams. Talk about your contributions, how you supported others, and any challenges you overcame together. This will showcase your ability to thrive in a team-oriented environment.
✨Prepare for Client Scenarios
Expect situational questions about client interactions. Prepare by thinking through how you would handle various client needs or challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating your problem-solving and communication skills.
