At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's largest source of first-hand expertise.
- Benefits: Gain valuable skills, receive coaching, and enjoy a collaborative culture.
- Other info: Opportunity for career growth and leadership development.
- Why this job: Make an impact by connecting clients with insights that drive success.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles required.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking Italian Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service - PSF (Italian Speaker, July 2026 Start) in London employer: GLG
GLG is an exceptional employer that fosters a dynamic and collaborative work culture, where Associates are empowered to excel in client service while developing invaluable skills in project management and communication. With robust training programmes and opportunities for career advancement, including the potential to lead future teams, GLG offers a rewarding environment for those eager to make a meaningful impact in a fast-paced setting. Located in a vibrant city, employees benefit from a diverse and inclusive atmosphere that encourages curiosity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Service - PSF (Italian Speaker, July 2026 Start) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GLG on LinkedIn. Ask them about their experiences and any tips they might have for landing the Associate role. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by practising your communication skills. Since this role involves fast-paced client interactions, try role-playing with a friend or using mock interviews. Focus on articulating your thoughts clearly and confidently – it’ll make a huge difference!
✨Tip Number 3
Show off your curiosity! During interviews, ask insightful questions about GLG’s projects and clients. This not only demonstrates your interest but also highlights your critical thinking skills. Remember, they want someone who’s eager to learn and grow!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Make sure to tailor your application to highlight your relevant skills and experiences!
We think you need these skills to ace Associate, Service - PSF (Italian Speaker, July 2026 Start) in London
Some tips for your application 🫡
Show Your Curiosity:We want to see your natural curiosity shine through in your application. Share examples of how you've gone above and beyond to learn something new or solve a problem. This will show us that you're ready to engage with clients and tackle challenges head-on!
Tailor Your Application:Make sure to customise your application for the Associate role. Highlight your relevant experience in client-facing roles and any skills that align with our fast-paced environment. We love seeing candidates who take the time to connect their background to what we do at GLG.
Communicate Clearly:Strong communication is key in this role, so let that reflect in your written application. Be clear and concise, and don’t shy away from showcasing your interpersonal skills. Remember, we’re looking for someone who can build relationships and deliver tailored support!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and serious about joining our team!
How to prepare for a job interview at GLG
✨Know Your Stuff
Before the interview, dive deep into GLG's services and the role of an Associate. Understand how they connect clients with experts and be ready to discuss how your skills can contribute to that process. This shows genuine interest and helps you stand out.
✨Show Off Your Curiosity
Since the role requires a natural curiosity, prepare some thoughtful questions about the company and its projects. This not only demonstrates your eagerness to learn but also highlights your critical thinking skills, which are essential for the position.
✨Practice Makes Perfect
Engage in mock interviews focusing on client service scenarios. Think about how you would handle different client situations or project challenges. This will help you articulate your problem-solving skills and showcase your ability to thrive in a fast-paced environment.
✨Be Ready to Connect
Since building relationships is key, think of examples from your past experiences where you successfully engaged with clients or colleagues. Be prepared to share these stories to illustrate your interpersonal skills and your ability to work collaboratively.
