At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's largest source of first-hand expertise.
- Benefits: Gain valuable skills, receive coaching, and enjoy a collaborative culture.
- Other info: Opportunity for career growth and leadership development.
- Why this job: Make an impact by connecting clients with insights that drive success.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles required.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking French Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service - PSF (French speaker, July 2026 Start) in London employer: GLG
GLG is an exceptional employer that fosters a dynamic and collaborative work culture, where Associates are empowered to excel in client service while developing invaluable skills in project management and communication. With robust training programmes and opportunities for career advancement, including the potential to lead future teams, GLG offers a rewarding environment for those eager to make a meaningful impact in a fast-paced setting. Located in a vibrant city, employees benefit from a diverse and inclusive atmosphere that encourages curiosity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Associate, Service - PSF (French speaker, July 2026 Start) in London
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. Don’t be shy – ask for informational interviews to learn more about their experiences and get insider tips.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on articulating your skills and experiences that align with the role, especially your client service and communication abilities.
✨Tip Number 3
Show your enthusiasm! When you get an interview, let your passion for the role shine through. Talk about why you’re excited about working with clients and how you can contribute to their success.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It shows you're serious about joining our team and ready to dive into the fast-paced environment we thrive in.
We think you need these skills to ace Associate, Service - PSF (French speaker, July 2026 Start) in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your excitement for the role shine through! We want to see that you're genuinely interested in client service and eager to learn. A bit of personality can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences that align with the Associate role. We’re looking for those critical thinking skills and client-facing experience, so don’t be shy about showcasing them!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at GLG
✨Know Your Stuff
Before the interview, make sure you understand GLG's business model and the role of an Associate. Familiarise yourself with their Insight Network and think about how your skills can contribute to client success. This will show your genuine interest and help you stand out.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you present your ideas and respond to questions. Remember, it's all about building rapport!
✨Demonstrate Your Curiosity
GLG values natural curiosity, so come prepared with insightful questions about the company and the role. This not only shows your enthusiasm but also your critical thinking skills. Think about what you want to learn from the position and how it aligns with your career goals.
✨Be Ready to Share Examples
Prepare specific examples from your past experiences that highlight your problem-solving abilities and client-facing skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your potential fit for the role.
