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- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's largest source of first-hand expertise.
- Benefits: Gain valuable skills, receive coaching, and enjoy a collaborative culture.
- Other info: Opportunity for career growth and leadership development.
- Why this job: Make an impact by connecting clients with insights that drive success.
- Qualifications: Bachelor's degree, bilingual in English and Spanish, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking Spanish speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Professional competency in English and Spanish.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service - Growth FS (Spanish) in London employer: GLG
Contact Detail:
GLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service - Growth FS (Spanish) in London
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at industry events. Don’t be shy – ask for informational interviews to learn more about their experiences and get insider tips.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on articulating your skills and experiences that align with the role, especially your client service and communication abilities.
✨Tip Number 3
Show your enthusiasm! When you get an interview, let your passion for the role shine through. Talk about why you’re excited about working with clients and how you can contribute to their success.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Associate, Service - Growth FS (Spanish) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're excited about client service and eager to learn. Share specific examples of how you've demonstrated curiosity and a competitive spirit in past experiences.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant skills like communication, critical thinking, and project management. We love seeing how your background aligns with what we do at GLG, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us without any hiccups. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at GLG
✨Show Off Your Curiosity
Make sure to demonstrate your natural curiosity during the interview. Prepare thoughtful questions about GLG's Insight Network and how they connect clients with experts. This shows you're genuinely interested in the role and eager to learn.
✨Highlight Your Communication Skills
Since this role involves a lot of client interaction, be ready to showcase your communication skills. Practice articulating your thoughts clearly and confidently, especially in both English and Spanish. You might even want to role-play common client scenarios with a friend beforehand.
✨Emphasise Team Collaboration
GLG values teamwork, so be prepared to discuss examples of how you've successfully collaborated with others in the past. Share specific instances where you contributed to a team project or helped resolve conflicts, highlighting your ability to work well in a fast-paced environment.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you've had to think critically and solve problems on the spot. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to handle challenges effectively and deliver high-quality outcomes.