At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's leading platform for trusted human expertise.
- Benefits: Gain valuable skills, receive coaching, and enjoy a dynamic work culture.
- Other info: Opportunity for career growth and to lead future Associates.
- Why this job: Make an impact by connecting clients with expert insights and driving their success.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles; strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
GLG is seeking Italian Speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship‑building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top‑tier project management and communication skills.
Specific Responsibilities Include (but Are Not Limited To):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Upholding GLG’s compliance framework and embracing our company values.
As An Associate, You Will Have The Opportunity To:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An Ideal Candidate Will Have The Following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Client Services Associate (PSF) – Italian Speaker – July 2026 employer: GLG
GLG is an exceptional employer that fosters a dynamic and collaborative work culture, where Italian-speaking Associates can thrive in a merit-based environment. With robust training programmes and opportunities for personal growth, employees are empowered to develop critical business skills while engaging with top-tier clients and experts. The company's commitment to professional development and a supportive team atmosphere makes it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Associate (PSF) – Italian Speaker – July 2026
✨Tip Number 1
Get to know the company inside out! Research GLG's values, mission, and recent projects. This will not only help you in interviews but also show your genuine interest in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of client interaction, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current or former GLG employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know who might give you a leg up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining GLG and ready to dive into the exciting world of client services.
We think you need these skills to ace Client Services Associate (PSF) – Italian Speaker – July 2026
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your natural curiosity shine through! We want to see how eager you are to learn and grow in the client services space. Share examples of how you've tackled challenges or sought out new knowledge in previous roles.
Tailor Your Application:Make sure to customise your application for the Client Services Associate role. Highlight your relevant experience in client-facing positions and showcase your communication skills. We love seeing how you can connect with clients and deliver tailored support!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at GLG!
How to prepare for a job interview at GLG
✨Know Your Stuff
Before the interview, dive deep into GLG's services and the role of a Client Services Associate. Understand how they connect clients with experts and be ready to discuss how your skills can contribute to that process.
✨Show Off Your Curiosity
Demonstrate your natural curiosity during the interview. Ask insightful questions about the company, its clients, and the projects you might work on. This shows you're genuinely interested and eager to learn.
✨Highlight Your Communication Skills
Since this role involves a lot of client interaction, be prepared to showcase your communication skills. Use clear, concise language and provide examples of how you've successfully engaged with clients or managed projects in the past.
✨Embrace Feedback
GLG values receptiveness to coaching and feedback. Share experiences where you've received constructive criticism and how it helped you grow. This will show that you're adaptable and willing to improve.