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For Companies At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions.
- Company: Join GLG, a global leader in expert consulting and client services.
- Benefits: Enjoy a collaborative environment, skill development, and potential for leadership roles.
- Why this job: Perfect for those seeking growth in a dynamic, fast-paced setting with global colleagues.
- Qualifications: Bachelor's degree required; 0-3 years in client-facing roles preferred.
- Other info: Flexibility in hours is essential to meet client needs.
The predicted salary is between 28800 - 48000 £ per year.
Specific responsibilities include (but are not limited to):
- Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
As an Associate, you will have the opportunity to:
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
An ideal candidate will have the following:
- Bachelor's degree or higher (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively, while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.
Associate, Service - Global Public Equity employer: GLG
Contact Detail:
GLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate, Service - Global Public Equity
✨Tip Number 1
Network with professionals in the Global Public Equity space. Attend industry events, webinars, or local meetups to connect with people who work at GLG or similar firms. Building these relationships can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with GLG’s product suite and services. Understanding what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare for scenario-based questions that assess your client service and problem-solving skills. Think of examples from your past experiences where you successfully managed client relationships or resolved issues creatively.
✨Tip Number 4
Showcase your ability to work in a fast-paced environment by discussing relevant experiences. Highlight instances where you had to multitask or adapt quickly to changing priorities, as this is crucial for the Associate role.
We think you need these skills to ace Associate, Service - Global Public Equity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, sales, or account management. Use specific examples that demonstrate your critical thinking and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to build client relationships and manage projects.
Showcase Communication Skills: Since excellent communication is key for this position, consider including examples of successful client interactions or negotiations in your application. This will help illustrate your interpersonal skills.
Highlight Flexibility and Tenacity: Emphasise your willingness to work flexible hours and your drive to exceed client expectations. Providing examples of past experiences where you went above and beyond can strengthen your application.
How to prepare for a job interview at GLG
✨Showcase Your Client Engagement Skills
Since the role involves daily client interaction, be prepared to discuss your previous experiences in building relationships. Share specific examples of how you've tailored support to meet client needs and the outcomes that resulted from those efforts.
✨Demonstrate Project Management Experience
The position requires owning client projects from start to finish. Highlight any relevant project management experience you have, focusing on how you scoped projects, recruited experts, and delivered high-quality results. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
Collaboration is key in this role. Be ready to discuss how you've worked with colleagues and stakeholders in the past. Provide examples of successful teamwork and how it contributed to achieving commercial outcomes or enhancing client satisfaction.
✨Prepare for Problem-Solving Questions
Given the emphasis on critical thinking and creative problem-solving, expect questions that assess your ability to tackle challenges. Prepare to share instances where you've identified a problem, developed a solution, and implemented it effectively, especially in a client-facing context.
