Job description:
To assist in the smooth running of the lettings department by managing client relationships, conducting property viewings, negotiating tenancies, and ensuring all lettings processes comply with current legislation and company policy from when a tenant vacates or a new instruction, to a tenant moving in.
Key Responsibilities
1. Lettings and Negotiation
- Arrange and conduct property viewings with prospective tenants.
- Negotiate tenancy terms between landlords and tenants to achieve successful lets.
- Maximise rental income and occupancy levels.
- Prepare and process tenancy applications, references, and tenancy agreements.
- Assist with the move out process, and ensure the property is organised for new occupation.
2. Client Management
- Build and maintain positive relationships with landlords and tenants.
- Advise landlords on current market trends, rental valuations, and property presentation.
- Provide high-quality customer service at every stage of the lettings process.
3. Administration & Compliance
- Ensure all lettings comply with relevant legislation (Right to Rent, Gas Safety, EICR, GDPR, etc.).
- Maintain accurate and up-to-date records on the company’s CRM system.
- Assist in the preparation of property marketing materials and online listings.
4. Marketing & Promotion
- Generate new business leads through networking, referrals, and local marketing initiatives.
- Support property marketing campaigns both online and offline.
Key Skills & Attributes
- Proven experience in a residential lettings or property sales role (preferred but not essential).
- Excellent communication and negotiation skills.
- Strong organisational skills and attention to detail.
- Self-motivated with a proactive approach to targets.
- Confident working in a fast-paced, customer-facing environment.
- Full UK driving licence (essential).
Qualifications
- GCSEs (or equivalent) in English and Maths.
- ARLA Propertymark qualification (desirable but not essential – training can be provided).
- ·Pay: From £12.71 per hour
- 3 Days per week 9am – 5pm
Interested? Send your CV to alison@glentworthlettings.co.uk with the subject line “Lettings Negotiator Application”
Job Type: Part-time
Work Location: In person
