Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, ensure customer satisfaction, and support team members in a fun environment.
- Company: Join Glenshire Group, a dynamic Scottish family-owned business expanding into exciting sectors.
- Benefits: Enjoy flexible hours, team discounts, and a vibrant workplace culture.
- Why this job: Be part of a growing team at Pizza Hut, where your leadership makes a real impact.
- Qualifications: Experience in food retail or service is preferred; strong communication skills are essential.
- Other info: Embrace a culture that values recognition and teamwork while having fun!
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
About Glenshire Group
Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail (Eros Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Disruptive Brands), Online and Frozen Drinks (Skwishee) space. We are currently recruiting Team Leaders as we add Pizza Hut to our Business portfolio.
Reports To: Restaurant General Manager
Position Overview:
As a Shift Leader, you are the day-to-day captain. You keep shifts running smoothly, customers happy, and team members having fun. You value collaboration and organization.
Functional Responsibilities:
• Identifies and resolves workstation bottlenecks
• Ensures all products served to customers meet quality standards
• Oversees effective preparation of all workstations for peak periods
• Follows all restaurant safety procedures and coaches others
• Actively seeks information on restaurant financial and customer measures
• Demonstrates accountability for growing sales
Leadership Responsibilities:
• Acts as a model providing leadership and coaching on an ongoing basis to the team
• Communicates effectively with others
• Trains new team members
• Able to efficiently work around problems
• Demonstrates growth mindset by learning from mistakes
• Respectfully coaches and directs team members
Culture Responsibilities:
• Champions Yum!’s culture and values
• Prioritizes customer needs over tasks currently being performed
• Demonstrates positive energy by handling customer issues on the spot
• Makes decisions that help customers
• Coaches team on resolving customer issues
• Fosters a positive relationship with fellow team members and customers
• Embraces a culture of recognition
Educational & Experience Requirements:
• Food retail or service industry experience preferred.
• Ability to exceed Customer Satisfaction expectations
• Sound communication and interpersonal skills
#J-18808-Ljbffr
Shift Manager employer: Glenshire Group
Contact Detail:
Glenshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with the Glenshire Group's values and culture. Understanding their commitment to customer satisfaction and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Tip Number 3
Demonstrate your knowledge of the food retail industry by staying updated on current trends and challenges. This will show your passion for the sector and your ability to contribute positively to the team.
✨Tip Number 4
Prepare to discuss how you would handle customer complaints and ensure satisfaction. Providing clear, thoughtful responses will showcase your problem-solving skills and customer-first mindset.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Manager position. Tailor your application to highlight relevant experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in the food retail or service industry. Emphasise any leadership roles or customer service achievements that demonstrate your suitability for the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate how you embody the qualities they are looking for, such as effective communication and problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glenshire Group
✨Show Your Leadership Skills
As a Shift Manager, you'll be leading a team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and coach others.
✨Demonstrate Problem-Solving Abilities
The role requires you to efficiently work around problems. Think of specific instances where you've identified and resolved issues in a fast-paced environment, and be ready to discuss these during the interview.
✨Emphasise Customer Focus
Customer satisfaction is key in this role. Prepare to talk about how you've prioritised customer needs in previous positions and how you handled any challenging situations with customers.
✨Familiarise Yourself with Company Culture
Understanding Glenshire Group's values and culture is crucial. Research their approach to teamwork and customer service, and be ready to explain how you align with their mission and can contribute positively to their environment.
