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- Tasks: Lead daily operations and manage the restaurant team at Pizza Hut.
- Company: Glenshire Group is a family-owned Scottish conglomerate expanding into hospitality.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Join a positive, inclusive culture while making a real impact on customer experiences.
- Qualifications: 3 years of supervisory experience in food retail or service industry preferred.
- Other info: Flexibility to move between restaurants as needed.
The predicted salary is between 28800 - 43200 £ per year.
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Restaurant General Manager – Pizza Hut at Glenshire Group
About Glenshire Group
Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail (Greens Retail), Hospitality, Property, Cleaning Hygiene & Business Supplies (Glenshire Brands), Online and Frozen Drinks (Skwishee) space. We are currently recruiting for a Restaurant General Manager as we add Pizza Hut to our Business portfolio.
Reports To: Principal Operator/Area Manager
Position Overview: Leading the restaurant management team and team members, you help direct the daily operations of an entire restaurant. Using business expertise and management skills, you keep both your team and your customers happy.
Functional Responsibilities
- Manages all FOH and BOH operations and equipment maintenance
- Ensures adherence to all safety, sanitation and security standards and creates action plans for improvement as needed
- Ability to maintain the financial well-being of the operation by meeting food cost and labour goals
- Manages P&L statements following all financial control/security standards
- Adapts quickly to changing trends, market and environmental conditions and suitably modifies store plans to meet business targets
Leadership Responsibilities
- Leads with a Growth Mindset and models Smart, Heart and Courage
- Sets high standards for self and others
- Responsible for recruiting, hiring, and bench planning
- Implements restaurant training programs for team members and management to enable them to meet the standards required, maximize performance and realize their career potential
- Oversees training, development and performance management of restaurant team
- Builds and leads store management team and reports back to the manager on performance and activities in the restaurant
Culture Responsibilities
- Responsible for creating a culture of positivity and inclusivity following Yum!’s culture and values
- Creates a culture of recognition
- Builds strong customer relations by engaging with all customers
- Demonstrates self-responsibility and a helpful, upbeat, friendly and positive attitude at all times with restaurant team and customers
- Ensures positive customer experience by taking feedback from customers and resolving complaints
Educational & Experience Requirements
- 3 years multi outlet food retail or service industry experience at a supervisory/management level preferred.
- Proven track record of On Target performance in Balanced Scorecard KPIs (or equivalent) with primary profit responsibility
- Certified in Leading a Restaurant (LAR)
- Clear ITC check
- The person must be able to move as required between restaurants according to the needs of the business as determined by Pizza Hut from time to time.
- Strong written and verbal communication skills
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Executive Offices
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Restaurant General Manager - Pizza Hut employer: Glenshire Group
Contact Detail:
Glenshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Pizza Hut
✨Tip Number 1
Familiarise yourself with Pizza Hut's values and culture. Understanding their commitment to positivity and inclusivity will help you align your leadership style with what they are looking for in a Restaurant General Manager.
✨Tip Number 2
Showcase your experience in managing both front-of-house and back-of-house operations. Be ready to discuss specific examples of how you've successfully maintained operational standards and improved team performance in previous roles.
✨Tip Number 3
Prepare to demonstrate your financial acumen. Be ready to talk about how you've managed P&L statements and met food cost and labour goals in past positions, as this is crucial for the role.
✨Tip Number 4
Network with current or former employees of Glenshire Group or Pizza Hut. Gaining insights from their experiences can provide you with valuable information that could set you apart during the interview process.
We think you need these skills to ace Restaurant General Manager - Pizza Hut
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at Pizza Hut. Highlight your relevant experience in managing restaurant operations and leading teams.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, financial management skills, and any experience in the food service industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Pizza Hut's culture. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles, such as improving sales, reducing costs, or enhancing team performance. This will demonstrate your capability to meet the expectations of the role.
How to prepare for a job interview at Glenshire Group
✨Know the Company and Its Values
Before your interview, take some time to research Glenshire Group and its values, especially their focus on positivity and inclusivity. Understanding their culture will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Leadership Skills
As a Restaurant General Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams, managed conflicts, and implemented training programs in previous roles to highlight your management experience.
✨Prepare for Financial Discussions
Since the role involves managing P&L statements and meeting financial goals, be ready to discuss your experience with budgeting, cost control, and achieving financial targets. Bring specific examples of how you've positively impacted a restaurant's financial performance.
✨Engage with Customer Service Scenarios
Customer satisfaction is key in the hospitality industry. Be prepared to discuss how you've handled customer complaints and feedback in the past. Show that you can create a positive customer experience while maintaining high service standards.
