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- Tasks: Lead daily operations and manage the restaurant team at Pizza Hut.
- Company: Glenshire Group is a family-owned Scottish conglomerate expanding into the restaurant sector.
- Benefits: Enjoy a full-time role with opportunities for growth and a positive work culture.
- Why this job: Join a dynamic team, make an impact, and develop your leadership skills in a fun environment.
- Qualifications: 3 years of management experience in food retail or service industry preferred.
- Other info: Flexibility to move between restaurants as needed.
The predicted salary is between 36000 - 60000 £ per year.
About Glenshire Group
Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors including Retail, Hospitality, Property, Cleaning Hygiene & Business Supplies, Online and Frozen Drinks. We are currently recruiting for a Restaurant General Manager as we add Pizza Hut to our business portfolio.
Reports To: Principal Operator/Area Manager
Position Overview: Leading the restaurant management team and team members, you help direct the daily operations of an entire restaurant. Using business expertise and management skills, you keep both your team and your customers happy.
Functional Responsibilities:
- Manages all FOH and BOH operations and equipment maintenance
- Ensures adherence to all safety, sanitation and security standards and creates action plans for improvement as needed
- Ability to maintain the financial well-being of the operation by meeting food cost and labour goals
- Manages P&L statements following all financial control/security standards
- Adapts quickly to changing trends, market and environmental conditions and suitably modifies store plans to meet business targets
Leadership Responsibilities:
- Leads with a Growth Mindset and models Smart, Heart and Courage
- Sets high standards for self and others
- Responsible for recruiting, hiring, and bench planning
- Implements restaurant training programs for team members and management to enable them to meet the standards required, maximize performance and realise their career potential
- Oversees training, development and performance management of restaurant team
- Builds and leads store management team and reports back to the manager on performance and activities in the restaurant
Culture Responsibilities:
- Responsible for creating a culture of positivity and inclusivity following Yum!'s culture and values
- Creates a culture of recognition
- Builds strong customer relations by engaging with all customers
- Demonstrates self-responsibility and a helpful, upbeat, friendly and positive attitude at all times with restaurant team and customers
- Ensures positive customer experience by taking feedback from customers and resolving complaints
Educational & Experience Requirements:
- 3 years multi outlet food retail or service industry experience at a supervisory/management level preferred.
- Proven track record of On Target performance in Balanced Scorecard KPIs (or equivalent) with primary profit responsibility
- Certified in Leading a Restaurant (LAR)
- Clear ITC check
- The person must be able to move as required between restaurants according to the needs of the business as determined by Pizza Hut from time to time.
- Strong written and verbal communication skills
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Executive Offices
Restaurant General Manager - Pizza Hut employer: Glenshire Group
Contact Detail:
Glenshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager - Pizza Hut
✨Tip Number 1
Familiarise yourself with Pizza Hut's brand values and culture. Understanding their commitment to positivity and inclusivity will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Pizza Hut or Glenshire Group. Engaging in conversations about their experiences can provide valuable insights into the company culture and operational expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss your experience with managing P&L statements and achieving financial goals. Be ready to share specific examples of how you've successfully managed costs and improved profitability in previous roles.
✨Tip Number 4
Showcase your ability to adapt to changing market conditions. Think of instances where you've successfully modified operations or strategies in response to new trends, as this is crucial for the Restaurant General Manager role.
We think you need these skills to ace Restaurant General Manager - Pizza Hut
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at Pizza Hut. Familiarise yourself with the key skills and experiences required, such as managing FOH and BOH operations, financial management, and team leadership.
Tailor Your CV: Customise your CV to highlight relevant experience in the food retail or service industry. Emphasise your supervisory or management roles, particularly any achievements related to performance metrics like KPIs, and include specific examples of how you've led teams successfully.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Glenshire Group's values and culture, and explain how your leadership style aligns with their expectations for creating a positive and inclusive environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glenshire Group
✨Know the Company Inside Out
Before your interview, make sure to research Glenshire Group and its values. Understand their business model, especially how they integrate Pizza Hut into their portfolio. This will show your genuine interest in the company and help you align your answers with their goals.
✨Demonstrate Leadership Skills
As a Restaurant General Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led teams in the past, managed conflicts, and created a positive work culture. Highlight your experience in training and developing team members.
✨Prepare for Financial Questions
Since the role involves managing P&L statements and meeting financial goals, be ready to discuss your experience with budgeting, cost control, and financial performance. Bring specific examples of how you've improved profitability in previous roles.
✨Engage with Customer Experience Scenarios
Customer satisfaction is key in the restaurant industry. Be prepared to discuss how you've handled customer complaints and feedback in the past. Think of scenarios where you turned a negative experience into a positive one, demonstrating your commitment to excellent service.
