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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and support Health Club operations.
- Company: Lomond Hills Hotel, a charming retreat in Freuchie.
- Benefits: Earn £10-12.21 per hour with employee discounts and a supportive team.
- Why this job: Join a friendly atmosphere and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a proactive attitude.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Overview
Receptionist – Lomond Hills Hotel role at Glenshire Group
Location: Lomond Hills Hotel
Position: Receptionist (Part-time or Full-Time opportunity)
Schedule: 5:00 AM – 10:30 PM, 2-3 shifts per week on a rotating pattern
Salary: £10.00 – £12.21 per hour
We are looking for someone who is over 18 years of age due to the requirements of the role.
About Lomond Hills Hotel
Nestled in the charming village of Freuchie, at the foot of the picturesque Lomond Hills, our hotel offers a warm and welcoming experience to all our guests. We pride ourselves on delivering exceptional service, comfortable accommodation, and a diverse range of food and beverage options, from our vibrant bar and restaurant to versatile banqueting facilities for weddings and events. We\\\’re a hub for locals and a comfortable retreat for visitors, known for our friendly atmosphere and commitment to quality.
The Role
We are looking for a friendly and reliable Receptionist to be the face of the Lomond Hills Hotel. This is a crucial role where you will welcome guests, provide a seamless check-in experience, and serve as the primary point of contact until closing. You will also be a key support for our Health Club members, ensuring the smooth operation of the front desk and facilities. This role also includes providing Bar/Restaurant/Housekeeping support as and when required. If you are a proactive problem-solver with a positive attitude, we\\\’d love to hear from you.
Key Responsibilities
- Guest Services: Checking guests in and out; serving as the primary point of contact for all guest inquiries; answering and directing phone calls; responding to guest emails and online reviews; providing a welcoming and helpful presence at the front desk; handling basic administrative tasks as required.
- Health Club Support: Assisting gym and swimming pool members; performing basic and general maintenance checks of the swimming pool area; carrying out cleaning duties to ensure the Health Club facilities are tidy and presentable for the next day.
- Housekeeping Support: Supporting cleanliness and comfort to create a positive guest environment.
- Bar/Restaurant Support: Front-of-house engagement and delivery of food and beverages as required.
What We\’re Looking For
- Strong communication and customer service skills
- Ability to work independently while also being a great team player
- Proactive attitude with excellent attention to detail
What We Offer
- A salary of £10-12.21 per hour
- The opportunity to work in a beautiful location with a supportive team
- Employee discounts on hotel services and more
- A chance to make a significant impact on our guest experience
If you\\\’re ready to start a rewarding role in hospitality, apply today and become part of the Lomond Hills Hotel family!
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Receptionist - Lomond Hills Hotel employer: Glenshire Group
Contact Detail:
Glenshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Lomond Hills Hotel
✨Tip Number 1
Get to know the Lomond Hills Hotel inside out! Familiarise yourself with their services, facilities, and the local area. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the hotel, so being friendly and approachable is key. Try role-playing common guest interactions with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or other platforms. They might share insider tips about the application process or what it’s really like to work at the Lomond Hills Hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Lomond Hills Hotel team.
We think you need these skills to ace Receptionist - Lomond Hills Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hotel. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Lomond Hills Hotel. Highlight your relevant experience and skills that match the job description, especially your customer service skills and proactive attitude. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining the Lomond Hills Hotel family. We can’t wait to hear from you!
How to prepare for a job interview at Glenshire Group
✨Know the Hotel Inside Out
Before your interview, take some time to research Lomond Hills Hotel. Familiarise yourself with its services, atmosphere, and location. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle inquiries and resolve issues effectively.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or the hotel's future plans. This demonstrates your enthusiasm and helps you gauge if the hotel is the right fit for you.
