Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and support Health Club members.
- Company: Lomond Hills Hotel, known for its friendly atmosphere and quality service.
- Benefits: Earn £10-12.21 per hour, enjoy employee discounts, and work in a beautiful location.
- Why this job: Join a supportive team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Flexible part-time hours with opportunities for growth in hospitality.
Overview
Join to apply for the Evening Receptionist role at Glenshire Group.
Location: Lomond Hills Hotel
Position: Evening Receptionist (Part-time)
Schedule: 4:00 PM – 10:30 PM, 2-3 shifts per week on a rotating pattern
Salary: £ 10.00 – £ 12.21 per hour
We are looking for someone who is over 18 years of age due to the requirements of the role.
About Lomond Hills Hotel
Nestled in the charming village of Freuchie, at the foot of the picturesque Lomond Hills, our hotel offers a warm and welcoming experience to all our guests. We pride ourselves on delivering exceptional service, comfortable accommodation, and a diverse range of food and beverage options, from our vibrant bar and restaurant to versatile banqueting facilities for weddings and events. We\\\’re a hub for locals and a comfortable retreat for visitors, known for our friendly atmosphere and commitment to quality.
About The Role
We are looking for a friendly and reliable Evening Receptionist to be the face of the Lomond Hills Hotel in the evenings. This is a crucial role where you will welcome guests, provide a seamless check-in experience, and serve as the primary point of contact until closing. You will also be a key support for our Health Club members, ensuring the smooth operation of the front desk and facilities. If you are a proactive problem-solver with a positive attitude, we\\\’d love to hear from you.
Key Responsibilities
- Guest Services: Checking guests in and out; Serving as the primary point of contact for all guest inquiries; Answering and directing phone calls; Responding to guest emails and online reviews; Providing a welcoming and helpful presence at the front desk.
- Health Club Support: Assisting gym and swimming pool members; Performing basic and general maintenance checks of the swimming pool area; Carrying out cleaning duties to ensure the Health Club facilities are tidy and presentable for the next day.
- General Duties: Handling basic administrative tasks as required.
What We\’re Looking For
- Strong communication and customer service skills
- Ability to work independently while also being a great team player
- Proactive attitude with excellent attention to detail
What We Offer
- A salary of £10-12.21 per hour
- The opportunity to work in a beautiful location with a supportive team.
- Employee discounts on hotel services and more.
- A chance to make a significant impact on our guest experience.
If you\\\’re ready to start a rewarding role in hospitality, apply today and become part of the Lomond Hotel family!
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Administrative
Industries
- Executive Offices
#J-18808-Ljbffr
Evening Receptionist employer: Glenshire Group
Contact Detail:
Glenshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Receptionist
✨Tip Number 1
Make sure to research Lomond Hills Hotel before your interview. Knowing about their services and atmosphere will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As an Evening Receptionist, you'll be the face of the hotel. Role-play common guest interactions with a friend to boost your confidence and ensure you can handle inquiries smoothly.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Lomond Hills Hotel directly.
We think you need these skills to ace Evening Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Evening Receptionist role. Highlight your customer service skills and any relevant experience that shows you can handle guest inquiries and provide a warm welcome. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate when candidates get straight to the important bits, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining the Lomond Hills Hotel family. We can’t wait to hear from you!
How to prepare for a job interview at Glenshire Group
✨Know the Hotel Inside Out
Before your interview, take some time to research Lomond Hills Hotel. Familiarise yourself with its services, atmosphere, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As an Evening Receptionist, you'll be the face of the hotel. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a guest.
✨Practice Common Interview Questions
Anticipate questions related to the role, such as how you would handle a guest complaint or manage multiple tasks at once. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role you're applying for, which is crucial in the hospitality industry.
