At a Glance
- Tasks: Lead the team, drive sales, and ensure customer satisfaction at Pizza Hut.
- Company: Join Glenshire Group, a dynamic Scottish family-owned business.
- Benefits: Weekly pay, 50% discount on food, and career growth opportunities.
- Why this job: Be the captain of your shift and make a real impact in a fun environment.
- Qualifications: Experience in food service, strong leadership skills, and great communication.
- Other info: Flexible shifts with a supportive team focused on your success.
The predicted salary is between 11 - 15 £ per hour.
Location: Bathgate
Salary: £13 per hour
Contract: Full‑time
Start Date: Immediate (Starts Available)
Reports To: Restaurant General Manager
Applicants must be 18 years of age or older (required for compliance and closing shifts).
About Us
Glenshire Group is a Scottish family‑owned conglomerate based in Fife. We are adding Pizza Hut Delivery to our growing business portfolio, which includes Retail (Greens Retail), Hospitality, Property, and more. Join a business that is dynamic, ambitious, and focused on growth.
Overview
As the Shift Manager, you are the day‑to‑day captain. You keep shifts running smoothly, customers happy, and team members engaged. You are responsible for leading the team, driving sales, and delivering operational excellence.
Functional Responsibilities
- Ensuring all products served to customers meet rigorous quality standards.
- Overseeing effective preparation of all workstations for peak periods.
- Identifying and resolving workstation bottlenecks to maintain efficiency.
- Ensuring a clean, swift, and efficient operation, complying with all Health & Safety regulations and operational procedures.
- Actively seeking information on restaurant financial and customer measures and demonstrating accountability for growing sales.
Leadership & Culture Responsibilities
- Acting as a model by providing consistent leadership and coaching to the team.
- Training new team members and respectfully directing and managing team members during shifts.
- Championing Yum!’s culture and values and fostering a positive relationship with fellow team members and customers.
- Prioritising customer needs over tasks and demonstrating positive energy by handling customer issues on the spot.
- Demonstrating a growth mindset by learning from mistakes and efficiently working around problems.
Skills & Qualifications
To thrive in this supervisory role, you will need to possess the following:
- Quick‑Service Restaurant or Food Service Experience: Preferred, but mandatory for the management position.
- Strong Leadership Potential: Ability to coach, direct, and motivate a team.
- Sound Communication and Interpersonal Skills.
- Flexibility: Must have availability to work across various shift patterns and be available to work on weekends.
- Ability to exceed Customer Satisfaction expectations.
Benefits
- Weekly Pay (No more waiting for monthly pay day!)
- Enjoy a 50% discount at our Pizza Hut delivery sites
- Work with a great team in a supportive environment focused on your success.
- Ample opportunity to learn and grow, with career progression opportunities within Pizza Hut or wider group businesses.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Executive Offices
Shift Manager in Bathgate employer: Glenshire Group
Contact Detail:
Glenshire Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Bathgate
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Pizza Hut or in the food service industry. A personal recommendation can really boost your chances of landing that Shift Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the responsibilities of a Shift Manager. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Show your enthusiasm for the brand! Research Pizza Hut’s values and culture, and be ready to discuss how you can contribute to their mission. This will demonstrate your genuine interest and help you stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Shift Manager in Bathgate
Some tips for your application 🫡
Show Your Leadership Skills: As a Shift Manager, we want to see your leadership potential shine through in your application. Share examples of how you've motivated and coached teams in the past – this will help us understand how you can lead our crew at Pizza Hut.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience in quick-service restaurants and any relevant skills that match the job description. We love seeing applicants who take the time to connect their background with what we're looking for!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Shift Manager position. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Glenshire Group
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Shift Manager role at Pizza Hut. Familiarise yourself with their menu, customer service standards, and operational procedures. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully motivated a team or resolved conflicts. Highlighting your ability to coach and direct others will definitely impress the interviewers.
✨Demonstrate Your Customer Focus
Customer satisfaction is key in this role. Be ready to share experiences where you've gone above and beyond for customers. Show that you prioritise their needs and can handle issues on the spot, as this aligns perfectly with the company’s values.
✨Be Flexible and Ready to Adapt
The restaurant industry can be unpredictable, so emphasise your flexibility and willingness to work various shifts. Share examples of how you've adapted to changing situations in previous roles, which will demonstrate your readiness for the dynamic environment at Pizza Hut.