At a Glance
- Tasks: Lead non-clinical operations and support a dynamic veterinary team.
- Company: Join the UK's number one vet care provider, inspiring vet care.
- Benefits: Enjoy 6.8 weeks holiday, private medical insurance, and career development.
- Other info: Collaborative culture with clear pathways for career progression.
- Why this job: Make a real impact on animal care and team culture.
- Qualifications: Proven management experience in healthcare or service-led environments.
The predicted salary is between 35000 - 35000 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an experienced Practice Manager to join Glenshane Vets on a full-time basis.
Glenshane Veterinary Group, part of inspiring vet care, is seeking a Practice Manager to support our busy practices in Maghera, Fairhill and Dungiven. This is an excellent opportunity for a proactive operational leader who enjoys working alongside a large clinical team while supporting people, processes and performance to deliver outstanding patient and client care. Working closely with the Clinical Director, Head Nurse and wider management team, you'll play a key role in the day-to-day running of the practices, leading the non-clinical team and helping to create a positive, efficient and collaborative working environment.
How You’ll Make a Difference
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance and an outstanding client experience. You’ll be responsible for operational delivery, people management and compliance, while supporting the practice to achieve its performance, quality and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver exceptional care.
Working Pattern
This is a full-time role working 40 hours per week across 4 or 5 days.
Key Responsibilities
- Oversee the day-to-day administration and operational management of the practice
- Lead, support and develop the reception and administrative teams
- Manage staff rotas, annual leave planning and workforce scheduling to ensure appropriate practice cover
- Coordinate recruitment activities, including advertising vacancies, arranging interviews, onboarding and induction
- Support employee engagement, performance management and staff development initiatives
- Work collaboratively with the Clinical Director and Head Nurse to deliver practice objectives and maintain high standards of service
- Monitor key performance indicators and support the achievement of business goals
- Ensure compliance with company policies, procedures and relevant regulatory requirements
- Handle client feedback and support the resolution of complaints
You Might Be a Great Fit If...
You are an experienced people and operations manager with strong leadership capability. You’ll bring:
- Proven experience in a management role, ideally within healthcare, veterinary or another service-led environment
- Strong people management skills, including performance management and team development
- Excellent organisational skills with the ability to manage competing priorities
- Experience managing change, complaints and complex situations with confidence
- Strong communication and stakeholder management skills
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:
- A key leadership role with responsibility for operational performance and team culture
- Clear career pathways with progression opportunities into senior practice or regional leadership roles
- Ongoing learning and development through the inspiring vet care Academy to support your leadership and professional growth
- A collaborative, values-led culture focused on care, community and continuous improvement
What We Offer Our Team
- 6.8 weeks’ holiday including bank holidays
- Private medical insurance
- Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
- Pension scheme
- Cycle to Work and Green Car schemes (eligibility applies)
- Retail discounts and cashback offers
- Reduced-cost veterinary care for your own pets
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Practice Manager in Derry employer: Glenshane Veterinary Clinics
At inspiring vet care, we prioritise our people and their development, making us an exceptional employer for those seeking a fulfilling career in veterinary management. As a Practice Manager at Glenshane Vets, you will enjoy a collaborative work culture, clear pathways for career progression, and comprehensive benefits including private medical insurance and generous holiday allowances. Join us in Maghera, Fairhill, and Dungiven, where your leadership will directly contribute to the wellbeing of animals and the satisfaction of their owners.
Contact Details:
Glenshane Veterinary Clinics Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Derry
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We think you need these skills to ace Practice Manager in Derry
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Glenshane Veterinary Clinics. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Glenshane Veterinary Clinics
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