At a Glance
- Tasks: Engage with customers, sell beautiful jewellery, and support a small team.
- Company: Glenray Jewellers, a friendly, independent family business.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Perfect for those seeking a long-term part-time role in a vibrant setting.
- Why this job: Join a passionate team and make a real impact in customer experiences.
- Qualifications: Retail sales experience and a love for customer interaction.
The predicted salary is between 14.5 - 14.5 £ per hour.
An opportunity has arisen for a part time sales assistant at Glenray Jewellers, a long established, independent jeweller and third generation family business.
We are a small, owner led business with a friendly and professional approach.
This role would suit someone who would enjoy working closely with an experienced owner in a small team environment where trust, reliability and customer care and sales ability are all important.
if you are a retail professional with a genuine passion for selling, this might be an opportunity you would like to consider.
You will support customers, build trust and help convert enquiries into sales in a professional, honest and considered way.
HOURS
The shop is open Monday to Saturday. The time is expected to be 3 to 3.5 days a week, including regular Saturdays.
Full days: 8.50am-5.50pm with a 45 minute lunch break.
Wednesday half day : 8.50am -1.30pm
Saturdays are essential.
Exact working days will usually follow a regular pattern and will be agreed with some flexibility required to provide cover when needed.
The role includes
- Actively selling jewellery and supporting customers through their purchase decisions.
- Working closely with the owner and small team to provide a high standard of customer service.
- Confidently discussing products, pricing and options with customers.
- Contributing to successful sales outcomes through good listening, product presentation and follow up.
- Building rapport and encouraging repeat visits.
- Handling repair, valuation and special order enquiries.
- Processing sales accurately and professionally.
- Supporting the smooth day to day running of the shop.
- Opening and closing duties including putting window and counter displays out each morning and removing and securing them at the end of the day.
- Cleaning and preparing jewellery for display or customer viewing where necessary, using appropriate methods and equipment.
- General housekeeping tasks, including keeping displays, counters and the shop floor, clean, tidy and presentable.
- Full product and systems training will be provided. A strong sales mindset is essential, along with the ability to work collaboratively in a small, owner led business.
Essential skills and experience
- Proven face to face retail sales experience.
- Comfortable speaking with customers about products and pricing.
- Able to support and progress sales conversations professionally.
- Confident, articulate and customer focused.
- Reliable, punctual and well presented.
- Jewellery experience is desirable but not essential.
• The time will suit someone who
- Enjoys selling in a customer facing retail environment
- Is comfortable working closely with an experienced owner
- Values professionalism, trust, reliability and customer care
- Enjoys being part of a small independent business
- Is looking for a long term part time role
- Pay
£13.50 to £14.50 per hour, depending on experience.
Please note this is a sales focused role and regular Saturday availability is essential. Applications from candidates who cannot work Saturdays are unlikely to be successful.
Sales Assistant in Hitchin employer: Glenray Jewellers Careers
Glenray Jewellers is an excellent employer for those seeking a meaningful role in a supportive, family-run environment. With a strong emphasis on professionalism and customer care, employees benefit from close collaboration with experienced team members, fostering personal growth and development. The flexible part-time hours and the opportunity to build lasting relationships with customers make this a rewarding position for passionate retail professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Hitchin
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Glenray Jewellers Careers, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Hitchin
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Glenray Jewellers Careers that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Glenray Jewellers Careers will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Glenray Jewellers Careers and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Glenray Jewellers Careers
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Glenray Jewellers Careers, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Glenray Jewellers Careers!
