At a Glance
- Tasks: Coordinate patient calls and reviews with a dynamic LTC team.
- Company: Join Glenpark & Teams Medical Partnership, serving the community for over 100 years.
- Benefits: Flexible working hours and a supportive team environment.
- Other info: Opportunity for career growth in a friendly, collaborative setting.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: GCSEs in English and Maths; experience in healthcare is a plus.
The predicted salary is between 30000 - 40000 £ per year.
This is an excellent opportunity to join our team of dynamic and forward‑thinking administrators.
Working with the LTC (Long Term Condition) team, you will co‑ordinate the call and recall of specific cohorts of patients.
The successful candidate will be well organised, have good interpersonal skills and have the ability to work under pressure.
Previous experience of working in general practice and knowledge of patients would be highly desirable.
Cross site working is essential.
- Working Hours: 30 hours per week
- Working days: Flexible afternoons preferred
- Interview date: Thursday 30th July 2026
Main duties of the job
We are looking for someone who can work as part of our team but can also work on their own initiative in a concise and methodical way.
This role will primarily involve contacting specific cohorts of patients who need regular reviews and therefore the successful candidate must be an effective communicator with a good telephone manner.
About us
Glenpark & Teams Medical Partnership has been serving the population of Dunston, Teams and the surrounding area for over 100 years.
The Practices are situated with easy access to the A1 and the Metro Centre.
The Practice boundary covers Dunston, Whickham, Swalwell, Lobley Hill, Teams and some of Bensham.
- Job responsibilities
- The below list is not exhaustive but contains some of the main duties of the role:
- Work closely with the clinical and nursing team to identify specific cohorts of patients requiring reviews for long term conditions.
- Ensure recall lists are kept up to date and accurate information is held.
- Navigate the practice appointments system ensuring appropriate slots are available and assigned following LTC protocols.
- Record and pass on electronic messages to district nurses, health visitors and other staff where appropriate.
- Arrange follow‑up appointments with doctors, nurses and other health professionals as required.
- Answer all telephone calls in a courteous manner and deal with them appropriately.
Person Specification
- Knowledge and Skills
- Excellent communication skills, both written and oral.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to work under pressure and prioritise workload.
- Good time management skills and able to work to deadlines. Availability to cover sickness & holidays.
- Good interpersonal skills.
Qualifications
- GCSE or equivalent in English and Mathematics.
- Proficient use of Microsoft Word, Excel, Outlook and other MS Office applications.
Experience
- Proven experience of working with patients/public.
- Experience of handling confidential information.
- Practical experience of working within a team.
- Experience of working in a General Practice or NHS environment. Knowledge of EMIS Web clinical systems.
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Administrator - LTC Team in Gateshead employer: Glenpark Medical Practice
Glenpark & Teams Medical Partnership is an exceptional employer, offering a supportive and collaborative work environment for administrators in the healthcare sector. With over 100 years of service to the local community, employees benefit from flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact on patient care in Dunston and surrounding areas.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - LTC Team in Gateshead
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Administrator - LTC Team in Gateshead
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Glenpark Medical Practice, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Glenpark Medical Practice
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Glenpark Medical Practice.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Glenpark Medical Practice.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Glenpark Medical Practice can really resonate with interviewers and show your commitment to the field.
