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- Tasks: Lead quality and governance for services supporting adults with complex needs.
- Company: Values-driven organisation making a real impact in social care.
- Benefits: 33 days annual leave, birthday off, life insurance, and professional training.
- Why this job: Shape quality standards nationally and improve lives of those with learning disabilities.
- Qualifications: Extensive experience in quality and governance within adult social care required.
- Other info: Hybrid working with travel; opportunity for significant career growth.
The predicted salary is between 55000 - 65000 £ per year.
Location: National role – hybrid working with travel across services (HQ attendance once per month)
Salary: £55,000 - £65,000 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent
About the Role
We are seeking an experienced and passionate Head of Quality to lead quality, governance, and compliance across our Specialist Learning Disabilities Division, supporting adults with complex needs, autism, and behaviours that challenge. This is a senior, strategic role with real influence. You will drive a culture of continuous improvement, ensure regulatory excellence, and champion person‑centred, compassionate care across all services. You will also act as the organisation’s Nominated Individual and Safeguarding Lead, working closely with operational leaders, commissioners, and regulators.
Reporting Structure
Reports to the Chief Executive. Line manages the Quality Assurance and Improvement Team and the Compliance Team. Key stakeholders include Registered Managers, Operational Managers, Heads of Service, Director of Operations, the Positive Behavioural Support Team, Commissioners, the Care Quality Commission, and health and local authority partners.
Key Responsibilities
- Provide strategic leadership for quality, compliance, and governance across all specialist services
- Develop and embed a robust quality assurance and improvement framework
- Ensure services consistently meet and exceed CQC Fundamental Standards and contractual requirements
- Act as the Nominated Individual, leading engagement with the CQC and ensuring inspection readiness
- Lead on safeguarding, serious incidents, complaints, audits, and regulatory responses
- Use data, audits, and feedback to drive measurable quality improvements
- Promote co‑production, ensuring the voices of people supported, families, and staff shape service delivery
- Work collaboratively with operational teams and specialist leads, including Positive Behaviour Support
- Produce high‑quality reports for executive leadership, boards, and regulators
About You
You will be a confident, credible leader with extensive experience in quality and governance within adult social care, particularly learning disability and complex care services.
Essential Experience and Skills
- Significant senior leadership experience in quality, compliance, or governance within adult social care, specifically with services for people with learning disabilities, autism, behaviours of concern and/or complex needs.
- Minimum 5 years of experience.
- In‑depth knowledge of CQC regulations, safeguarding, MCA/DoLS, and wider legislation
- Proven experience leading audits, inspections, investigations, and improvement programmes
- Strong strategic thinking, leadership, and influencing skills
- Experience working with people with learning disabilities, autism, and/or behaviours that challenge
- Ability to analyse data, identify risk and trends, and translate insight into action
- Professional qualification and/or degree in Health & Social Care or a related field
- Occasional evening/weekend work if required for incident response, as well as flexibility to support services during inspections, outside of normal working hours.
- Willingness to travel nationally
- A full driving licence and business use of a vehicle may be required.
Desirable
- Leadership or management qualification (Level 5 or 7)
- Experience in multi‑site operations, complex service portfolios, or large budgets.
- Experience of transformation, service redesign or tendering in social care.
- Knowledge of Positive Behaviour Support and restrictive intervention governance
- Experience leading organisations through CQC inspections
- Knowledge of NICE guidelines and best practice in complex care.
- Lead Auditor or equivalent quality qualification (ISO 9001 or equivalent)
Why Join Us
- A senior leadership role with real impact on people’s lives
- Opportunity to shape and lead quality at a national level
- Collaborative, values‑driven organisation
- 33 days annual leave (including bank holiday)
- Your birthday off (after completing your 6‑month probation)
- Life insurance cover of £10,000*
- Cycle2work scheme
- Employee Assistance Programme – including advice on wellbeing, finances, and family support
- Blue Light Card
- Reimbursement Award and Recognition Schemes, including the Glenholme Care Awards
- Paid for specialist training and industry‑recognised qualifications
This role requires an enhanced DBS to be conducted.
Head of Quality - Complex Specialist Learning Disabilities Division in Peterborough employer: Glenholme Healthcare Ltd
Contact Detail:
Glenholme Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality - Complex Specialist Learning Disabilities Division in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who have experience with quality and governance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and recent changes in the sector. We want you to be the go-to expert in the room, so show off your knowledge and passion for quality care!
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Quality - Complex Specialist Learning Disabilities Division in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Quality role. Highlight your experience in quality, compliance, and governance within adult social care, especially with learning disabilities. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading quality in services for people with complex needs. Share specific examples of your past achievements that demonstrate your strategic leadership skills.
Showcase Your Leadership Experience: In your application, emphasise your senior leadership experience and how you've driven quality improvements in previous roles. We’re looking for someone who can influence and inspire, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this impactful role. Plus, it’s super easy to do!
How to prepare for a job interview at Glenholme Healthcare Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and the specific needs of adults with learning disabilities. Familiarise yourself with the latest guidelines and best practices in complex care, as this will show your expertise and commitment to quality.
✨Showcase Your Leadership Skills
Prepare examples that highlight your strategic thinking and leadership experience. Think about times when you've successfully led audits or improvement programmes, and be ready to discuss how you can drive a culture of continuous improvement in the role.
✨Engage with Stakeholders
Since this role involves working closely with various stakeholders, be prepared to discuss how you would engage with operational leaders, commissioners, and regulators. Share your experiences of collaboration and how you’ve ensured that the voices of those supported are heard.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-life situations. Think about how you would handle safeguarding issues or regulatory responses, and be ready to demonstrate your analytical skills in identifying risks and trends.
