At a Glance
- Tasks: Lead quality and compliance for services supporting adults with complex needs.
- Company: Values-driven organisation making a real impact in social care.
- Benefits: Competitive salary, 33 days annual leave, and hybrid working.
- Other info: Opportunity for career growth and collaboration with passionate teams.
- Why this job: Shape quality standards nationally and improve lives every day.
- Qualifications: Extensive experience in quality governance within adult social care required.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking an experienced and passionate Head of Quality to lead quality, governance, and compliance across our Specialist Learning Disabilities Division, supporting adults with complex needs, autism, and behaviours that challenge. This is a senior, strategic role with real influence.
You will drive a culture of continuous improvement, ensure regulatory excellence, and champion person-centred, compassionate care across all services. You will also act as the organisation's Nominated Individual and Safeguarding Lead, working closely with operational leaders, commissioners, and regulators.
Reporting Structure
- Reports to the Chief Executive.
- Line manages the Quality Assurance and Improvement Team and the Compliance Team.
- Key stakeholders include Registered Managers, Operational Managers, Heads of Service, Director of Operations, the Positive Behavioural Support Team, Commissioners, the Care Quality Commission, and health and local authority partners.
Key Responsibilities
- Provide strategic leadership for quality, compliance, and governance across all specialist services.
- Develop and embed a robust quality assurance and improvement framework.
- Ensure services consistently meet and exceed CQC Fundamental Standards and contractual requirements.
- Act as the Nominated Individual, leading engagement with the CQC and ensuring inspection readiness.
- Lead on safeguarding, serious incidents, complaints, audits, and regulatory responses.
- Use data, audits, and feedback to drive measurable quality improvements.
- Promote co-production, ensuring the voices of people supported, families, and staff shape service delivery.
- Work collaboratively with operational teams and specialist leads, including Positive Behaviour Support.
- Produce high-quality reports for executive leadership, boards, and regulators.
About You
You will be a confident, credible leader with extensive experience in quality and governance within adult social care, particularly learning disability and complex care services.
Essential Experience and Skills
- Significant senior leadership experience in quality, compliance, or governance within adult social care, specifically with services for people with learning disabilities, autism, behaviours of concern and/or complex needs.
- Minimum 5 years of experience.
- In-depth knowledge of CQC regulations, safeguarding, MCA/DoLS, and wider legislation.
- Proven experience leading audits, inspections, investigations, and improvement programmes.
- Strong strategic thinking, leadership, and influencing skills.
- Experience working with people with learning disabilities, autism, and/or behaviours that challenge.
- Ability to analyse data, identify risk and trends, and translate insight into action.
- Professional qualification and/or degree in Health & Social Care or a related field.
- Occasional evening/weekend work if required for incident response, as well as flexibility to support services during inspections, outside of normal working hours.
- Willingness to travel nationally.
- A full driving licence and business use of a vehicle may be required.
Desirable
- Leadership or management qualification (Level 5 or 7).
- Experience in multi-site operations, complex service portfolios, or large budgets.
- Experience of transformation, service redesign or tendering in social care.
- Knowledge of Positive Behaviour Support and restrictive intervention governance.
- Experience leading organisations through CQC inspections.
- Knowledge of NICE guidelines and best practice in complex care.
- Lead Auditor or equivalent quality qualification (ISO **** or equivalent).
Why Join Us
- A senior leadership role with real impact on people's lives.
- Opportunity to shape and lead quality at a national level.
- Collaborative, values-driven organisation.
- 33 days annual leave.
Head Of Quality employer: Glenholme Healthcare Group Ltd.
Join us as the Head of Quality in our Specialist Learning Disabilities Division, where you will play a pivotal role in enhancing the quality of care for adults with complex needs. Our hybrid working model allows for flexibility while fostering a collaborative and values-driven culture that prioritises continuous improvement and person-centred care. With 33 days of annual leave and opportunities for professional growth, this is an excellent opportunity to make a meaningful impact in a supportive environment.
Contact Details:
Glenholme Healthcare Group Ltd. Recruitment Team
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We think this is how you could land Head Of Quality
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We think you need these skills to ace Head Of Quality
Some tips for your application 🫡
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How to prepare for a job interview at Glenholme Healthcare Group Ltd.
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In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
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