At a Glance
- Tasks: Support project management by tracking costs and ensuring smooth communication.
- Company: Join Glenfield Invicta, part of the global AVK Group, known for exceptional service.
- Benefits: Enjoy 33 days holiday, life assurance, and discounts at popular retailers.
- Why this job: Make a real impact on meaningful projects while developing your career.
- Qualifications: Experience in administration, strong financial awareness, and excellent communication skills.
- Other info: Stable role with opportunities for personal development and training.
The predicted salary is between 30000 - 42000 Β£ per year.
LOCATION: Maidstone
Glenfield Invicta is seeking a proactive and detail-oriented Service Administrator to join our Operations team in Maidstone.
ABOUT US:
Join a Company where exceptional service isn't just our promise β it is our culture. Glenfield Invicta provide end-to-end project solutions, from initial survey and design to product supply, installation, commissioning, after sales service and long-term asset management. We are proud to be a major part of the AVK Group of companies, a global leader in manufacturing and supply of high-quality Valves, Penstocks and fittings for water, wastewater and gas. This global backing, combined with our local expertise, allows us to deliver outstanding service built on innovation, quality, and long-term commitment to our customers and our people.
ABOUT THE ROLE:
As a Service Administrator, you'll play a key role in supporting the financial and operational management of our projects. You'll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders.
KEY RESPONSIBILITIES:
- Monitor and calculate running project costs to ensure financial accuracy.
- Process costs through our ERP system (Business Central) using LNS codes.
- Maintain detailed tracker sheets and internal reporting documents.
- Review contracts and track milestones and deadlines.
- Coordinate engineer time tracking and expense allocation.
- Raise purchase orders, issue invoices, and manage Applications for Payment.
- Collaborate with accounts, service admin, and project teams.
- Provide timely updates to customers on project progress and payments.
- Ensure compliance with company procedures, health & safety, and HR policies.
ABOUT YOU:
- Proven experience in a similar administrative or project support role.
- Strong financial awareness and attention to detail.
- Confident using ERP systems and Microsoft Office tools.
- Excellent communication and organisational skills.
- A team player with the ability to work independently and manage priorities.
WHAT WE OFFER:
- Be part of a supportive and collaborative team.
- Work in a stable, long-term role with opportunities to grow.
- Contribute to meaningful projects with real impact.
- A culture of promoting personal development, with ample opportunity for training and earning qualifications.
- Incentive scheme.
- A culture of shared values, goals, attitudes, and business growth.
- Employee Assistance Programme (Welfare and Wellbeing).
- 33 days holiday (including statutory Public Holidays).
- Life Assurance plan (x3).
- Company pension plan.
- Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel).
WORKING HOURS:
37.5 hours per week. This position is a full-time office-based role working within a strong team environment. We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. We offer stability, a genuine long-term career path and the chance to work on meaningful infrastructure projects that matter. You'll be encouraged to develop your skills, earn qualifications, and build a career you can be proud of.
Service Administrator in London employer: Glenfield Invicta
Contact Detail:
Glenfield Invicta Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Administrator in London
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Glenfield Invicta. A friendly chat can sometimes lead to opportunities that arenβt even advertised!
β¨Tip Number 2
Prepare for the interview by researching the company culture and values. Glenfield Invicta prides itself on exceptional service, so think about how you can demonstrate your commitment to quality and teamwork during your chat.
β¨Tip Number 3
Show off your skills! Bring examples of your previous work or projects that highlight your financial awareness and attention to detail. This will help you stand out as a candidate whoβs ready to hit the ground running.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in being part of the Glenfield Invicta team.
We think you need these skills to ace Service Administrator in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative and financial management skills, as well as any experience with ERP systems. We want to see how you fit into our culture of exceptional service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Service Administrator role and how your background aligns with our values at Glenfield Invicta. Keep it concise but engaging β we love a good story!
Show Off Your Attention to Detail: As a Service Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us youβre meticulous right from the start!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you donβt miss out on any important updates. Plus, itβs super easy β just a few clicks and youβre done!
How to prepare for a job interview at Glenfield Invicta
β¨Know Your Numbers
As a Service Administrator, you'll be dealing with project costs and financial records. Brush up on your financial awareness and be ready to discuss how you've managed budgets or tracked expenses in previous roles. This shows you understand the importance of accuracy in financial management.
β¨Familiarise Yourself with ERP Systems
Since you'll be processing costs through an ERP system like Business Central, itβs crucial to demonstrate your confidence with such tools. If you have experience with similar systems, prepare to share specific examples of how you used them to streamline processes or improve efficiency.
β¨Communication is Key
You'll need to coordinate between various teams and keep customers updated on project progress. Think of examples where your communication skills made a difference in a project. Be ready to explain how you ensure everyone stays informed and aligned.
β¨Show Your Organisational Skills
With responsibilities like maintaining tracker sheets and internal reports, showcasing your organisational skills is vital. Prepare to discuss your methods for keeping track of multiple tasks and deadlines, and how you prioritise your workload to meet project milestones.