Service Administrator in Kent

Service Administrator in Kent

Kent Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support project management by tracking costs and ensuring smooth communication.
  • Company: Join Glenfield Invicta, part of the global AVK Group, known for exceptional service.
  • Benefits: Enjoy 33 days holiday, life assurance, and discounts at popular retailers.
  • Why this job: Make a real impact on meaningful projects while developing your skills.
  • Qualifications: Experience in administration or project support with strong financial awareness.
  • Other info: Be part of a supportive team with opportunities for personal development.

The predicted salary is between 28800 - 43200 £ per year.

LOCATION: Maidstone

Glenfield Invicta is seeking a proactive and detail-oriented Service Administrator to join our Operations team in Maidstone.

ABOUT US: Join a Company where exceptional service isn’t just our promise – it is our culture. Glenfield Invicta provide end-to-end project solutions, from initial survey and design to product supply, installation, commissioning, after sales service and long-term asset management. We are proud to be a major part of the AVK Group of companies, a global leader in manufacturing and supply of high-quality Valves, Penstocks and fittings for water, wastewater and gas. This global backing, combined with our local expertise, allows us to deliver outstanding service built on innovation, quality, and long-term commitment to our customers and our people.

ABOUT THE ROLE: As a Service Administrator, you’ll play a key role in supporting the financial and operational management of our projects. You’ll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders.

KEY RESPONSIBILITIES:

  • Monitor and calculate running project costs to ensure financial accuracy.
  • Process costs through our ERP system (Business Central) using LNS codes.
  • Maintain detailed tracker sheets and internal reporting documents.
  • Review contracts and track milestones and deadlines.
  • Coordinate engineer time tracking and expense allocation.
  • Raise purchase orders, issue invoices, and manage Applications for Payment.
  • Collaborate with accounts, service admin, and project teams.
  • Provide timely updates to customers on project progress and payments.
  • Ensure compliance with company procedures, health & safety, and HR policies.

ABOUT YOU:

  • Proven experience in a similar administrative or project support role.
  • Strong financial awareness and attention to detail.
  • Confident using ERP systems and Microsoft Office tools.
  • Excellent communication and organisational skills.
  • A team player with the ability to work independently and manage priorities.

WHAT WE OFFER:

  • Be part of a supportive and collaborative team.
  • Work in a stable, long-term role with opportunities to grow.
  • Contribute to meaningful projects with real impact.
  • A culture of promoting personal development, with ample opportunity for training and earning qualifications.
  • Incentive scheme.
  • A culture of shared values, goals, attitudes, and business growth.
  • Employee Assistance Programme (Welfare and Wellbeing).
  • 33 days holiday (including statutory Public Holidays).
  • Life Assurance plan (x3).
  • Company pension plan.
  • Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel).

WORKING HOURS: 37.5 hours per week. This position is a full-time office-based role working within a strong team environment. We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. We offer stability, a genuine long-term career path and the chance to work on meaningful infrastructure projects that matter. You’ll be encouraged to develop your skills, earn qualifications, and build a career you can be proud of.

Service Administrator in Kent employer: Glenfield Invicta

Glenfield Invicta is an exceptional employer that fosters a supportive and collaborative work culture, where employees are encouraged to grow and develop their skills. Located in Maidstone, the company offers a stable, long-term role with opportunities for personal development, competitive benefits including a generous holiday allowance, and a commitment to meaningful projects that have a real impact on the community. Join us to be part of a team that values innovation, quality, and the well-being of its people.
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Contact Detail:

Glenfield Invicta Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator in Kent

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Glenfield Invicta. A friendly chat can sometimes lead to opportunities that aren’t even advertised!

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Glenfield Invicta prides itself on exceptional service, so think about how your skills align with their mission and be ready to share examples.

✨Tip Number 3

Practice your communication skills! As a Service Administrator, you’ll need to keep everyone in the loop. Role-play common interview questions with a friend to boost your confidence and clarity.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Glenfield Invicta team.

We think you need these skills to ace Service Administrator in Kent

Financial Awareness
Attention to Detail
ERP Systems (Business Central)
Microsoft Office Tools
Communication Skills
Organisational Skills
Project Support
Cost Tracking
Contract Review
Team Collaboration
Independence
Priority Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight your relevant experience, especially in project support and financial management, so we can see how you fit into our team.

Show Off Your Skills: Don’t forget to showcase your skills with ERP systems and Microsoft Office tools. We love seeing candidates who are confident in their abilities, so let us know how you've used these tools in past roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Glenfield Invicta and how your background aligns with our culture of exceptional service.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Glenfield Invicta

✨Know Your Numbers

As a Service Administrator, you'll be dealing with project costs and financial records. Brush up on your financial awareness and be ready to discuss how you've managed budgets or tracked expenses in previous roles. This shows you understand the importance of accuracy in financial management.

✨Familiarise Yourself with ERP Systems

Since you'll be using an ERP system like Business Central, it’s crucial to demonstrate your confidence with such tools. If you have experience with similar systems, prepare to share specific examples of how you’ve used them to streamline processes or improve efficiency.

✨Communication is Key

You'll need to coordinate between various teams and stakeholders, so highlight your communication skills. Think of examples where you successfully facilitated communication in a project setting, ensuring everyone was on the same page and deadlines were met.

✨Show Your Organisational Skills

With responsibilities like maintaining tracker sheets and internal reports, being organised is essential. Prepare to discuss your methods for staying organised and managing multiple tasks. You might even want to bring a sample of a tracker or report you've created in the past to showcase your skills.

Service Administrator in Kent
Glenfield Invicta
Location: Kent

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