Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with guests and convert inquiries into bookings while providing exceptional service.
- Company: Join the iconic Gleneagles, a luxury hotel and sporting estate.
- Benefits: Earn £15.82 per hour with tips, plus enjoy fantastic perks and rewards.
- Other info: Seasonal role from April to September with great career opportunities.
- Why this job: Be part of a legendary team and create unforgettable experiences for guests.
- Qualifications: Warm personality and a passion for customer service.
The predicted salary is between 27600 - 32900 £ per year.
We are currently seeking a warm, engaging and highly motivated Summer Reservations Agent to join our Gleneagles Reservations team. The aim of our Gleneagles Reservations team is to convert all potential business into guaranteed bookings whilst providing outstanding customer service. You will play a crucial part in making sure all of our guests arrive happy and well informed about our incredible estate; ensuring we consistently exceed the expectations of every guest.
The on target earning potential for this role is £15.82 per hour - comprising a base hourly rate of £13.32, plus a qualified estimate of £2.50 in gratuities and service charge.
As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards. This is a Seasonal opportunity from April 2026 to September 2026 inclusive.
ABOUT GLENEAGLES: One of the world's most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK.
Summer Reservations Agent (April-September) employer: Gleneagles
Contact Detail:
Gleneagles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Reservations Agent (April-September)
✨Tip Number 1
Get to know Gleneagles! Research the hotel and its values so you can show off your knowledge during interviews. We want to see your passion for our incredible estate and how you can contribute to making guests' experiences unforgettable.
✨Tip Number 2
Practice your customer service skills! As a Summer Reservations Agent, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation with a warm and engaging approach.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the team and the work culture at Gleneagles. This could give you an edge in your application and help you make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining the Gleneagles team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Summer Reservations Agent (April-September)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with people and create memorable experiences.
Tailor Your Application: Make sure to customise your application for the Summer Reservations Agent role. Highlight your customer service skills and any relevant experience that shows how you can help us exceed our guests' expectations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for our team at Gleneagles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our Gleneagles family!
How to prepare for a job interview at Gleneagles
✨Know the Company Inside Out
Before your interview, take some time to research Gleneagles. Familiarise yourself with their history, values, and what makes them stand out in the luxury hotel industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Summer Reservations Agent, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations and turned them into positive outcomes, as this will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to reservations, customer interactions, and teamwork. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Bring Enthusiasm and Positivity
Gleneagles is looking for warm and engaging individuals. During your interview, let your personality shine through! Smile, maintain eye contact, and express your excitement about the role and the opportunity to contribute to such an iconic establishment.