The Role: Deputy Manager
We’re looking for a Deputy Manager to support the General Manager in running the venue as if it were your own. You’ll be a hands-on leader of the whole operation, from the cellars to the stage. Being self-driven, curious and goal-oriented is essential for success as well as leading by example. Driving performance in standards, people development and financials all whilst delivering exceptional guest experiences, the ideal candidate will always be looking for ways to improve and never simply accept the status quo.
What you’ll be doing:
- Leading and inspiring a large team to deliver top-tier but relaxed, informal service.
- Training, mentoring, and growing your crew like a true hospitality rock star.
- Supporting the kitchen in a fast-paced food operation
- Coordinating maintenance and driving high standards in cleanliness and service
- Driving revenue, managing costs, and keeping those GP’s in check.
- Owning the floor—from the first hello to the last goodbye.
- Ensuring the venue remains a safe place for everyone.
- Taking centre stage during periods when the GM is away from the business
- The influence of the Deputy Manager should be felt everywhere in the business
What you bring to the table:
- Reliability – always do what you say you’re going to do
- A cool head under pressure—nothing fazes you.
- An effective communicator, approachable and organised.
- Proactive and full of initiative
- A flair for business and a sharp commercial mind.
- A genuine love for people, hospitality, and having fun.
- An appreciation for music and alternative culture
- Forthrightness paired with diplomacy
- Solution-oriented
- Experience as a Deputy Manager (or similar) in a high-volume venue.
What’s in it for you?
At The World’s End, we don’t just offer jobs—we offer careers, community, and the chance to be part of something truly iconic. Here’s what you can look forward to:
- A loud, thrash-paced environment firmly rooted in the London alternative music scene.
- A large team filled with musicians, creatives and artists of varying kinds.
- Real career progression with some of the best growth opportunities in the industry.
- Flexible shift patterns to help you balance work and life.
- A competitive, progressive salary including a fixed TRONC distribution.
- Stream access—get paid when you need it, not just on payday.
- Private medical cover after one year of service.
- Mental health support and access to an Employee Assistance Programme.
- 28 days paid holiday per year (including bank holidays).
- 25% discount at all Glendola Leisure venues.
- Annual staff events that celebrate you and your hard work.
- Opportunities to innovate and help shape the future of our business.
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Deputy Manager at The World's End & The Underworld in Hampstead employer: Glendolacareers
Glendolacareers is an attractive employer due to its commitment to employee development and a vibrant work culture. With benefits like flexible shifts, private medical cover, and opportunities for career advancement, it fosters a supportive environment for all staff. The focus on training ensures that employees can continuously improve their skills and knowledge.
