At a Glance
- Tasks: Be the friendly face of our office, managing calls and welcoming visitors.
- Company: Join a leading family-owned hospitality company with a vibrant culture.
- Benefits: Enjoy 28 days holiday, private medical cover, and discounts at venues.
- Other info: Flexible hours and opportunities to innovate within a dynamic team.
- Why this job: Gain valuable experience in a supportive environment with potential for permanent role.
- Qualifications: Previous admin or reception experience preferred; must be organised and friendly.
The predicted salary is between 14.5 - 14.5 £ per hour.
Location: Group Support Office (GSO), Harlington (UB3 5LF)
Hours: Monday to Friday | 13:00 - 17:00
Salary: £15,080 per annum / £14.50 per hour (FTE £26,390)
Contract Type: Part-time, Fixed-Term - Maternity Cover to cover until January, with potential to become permanent; Office-based.
About Us
We are one of the UK's leading family-owned private hospitality companies, operating Hotels, Pubs, Coffee Roasteries, Restaurants, and a Brewery. Our entrepreneurial approach and commitment to excellence make our people our greatest asset.
The Role
We are looking for a welcoming, organised, and reliable Part-Time Administrative Assistant to join our team at the Group Support Office. This position is a Maternity Cover on a part-time basis, offered as a fixed-term contract until January (with the potential to become permanent). Working alongside our Senior Administrator, you will be the front-of-house presence for GSO, acting as the main point of contact for visitors, incoming calls, and day-to-day office organisation. This is a key support role where your positive attitude and efficiency will ensure our head office runs smoothly every afternoon.
Key Responsibilities
- Front-of-House & Reception: Warmly greet visitors, manage parking and refreshment coordination, answer incoming phone calls, and direct queries to the right team members.
- Office Coordination: Manage incoming/outgoing post and couriers, order weekly office supplies, and liaise with cleaners and contractors to keep the office looking presentable.
- Facility Support: Oversee routine office maintenance (coffee machines, photocopiers, printers).
- Administrative Assistance: Print training materials, assist with general filing and admin tasks, and support the Senior Administrator with day-to-day office operations.
Person Specification
- Previous reception or administrative experience preferred
- Friendly, professional manner when dealing with visitors and colleagues
- Well organised, able to manage multiple day-to-day tasks
- Basic IT literacy (Microsoft Office, email)
- Reliable and flexible, able to support the wider team as needed
We Are Proud to Offer:
- 28 days paid Holiday per annum, inclusive of Bank Holidays.
- Private Medical Cover on completion of one year's service.
- Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service.
- 25% Discount at all Glendola Leisure Venues after 3 months' service.
- Annual Staff Events.
- Stream - giving you direct access to your wages when you need them.
- Opportunities to innovate and contribute to the growth of the business.
It's time to apply!
Administrative Assistant (Maternity Cover) - Harlington in London employer: Glendola Leisure
Glendola Leisure is an exceptional employer, offering a vibrant work culture at The Lansdowne in Primrose Hill, where team collaboration and guest satisfaction are at the forefront. With a strong commitment to employee development through a comprehensive management programme, we provide ample opportunities for career progression in a dynamic and iconic hospitality setting. Join us to be part of a passionate team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant (Maternity Cover) - Harlington in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Glendola Leisure and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Administrative Assistant (Maternity Cover) - Harlington in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Glendola Leisure that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Glendola Leisure.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Glendola Leisure get a sense of who you are beyond your experience!
How to prepare for a job interview at Glendola Leisure
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Glendola Leisure and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
