At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and manage busy shifts.
- Company: Join The Lansdowne Pub, a supportive and close-knit hospitality team.
- Benefits: Competitive pay, flexible shifts, and access to mental health resources.
- Other info: Enjoy 28 days holiday, staff events, and discounts at all venues.
- Why this job: Kickstart your career in hospitality with growth opportunities and mentorship.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 15.14 - 15.14 £ per hour.
Overview
Join the team at The Lansdowne!
This is a great opportunity for individuals who are committed to developing their careers within the hospitality sector.
This role is intended to support professional growth, enhance leadership skills, and provide a solid foundation for progression into future management positions.
Responsibilities
Joining the team as a Supervisor, you’ll ensure every shift goes like clockwork.
That involves enabling your team to deliver the best possible service and confidently deal with any issues that arise.
You’ll also get to know busy times, ensure we’re ready for them, and organise rotas accordingly.
We think of ourselves as a close-knit team, and you’ll help to ensure that everyone feels supported and confident in their roles.
We’ll support you with a place on our Supervisor Development Programme, mentored by the wider team to ensure you feel part of our big family.
Benefits
- Some of the best Career Growth Opportunities in the industry.
- Flexible Shift Patterns – to fit around the other important things in life.
- Competitive and Progressive salary: £13 - £15.14 / Hour (lower figure is hourly salary and higher figure is average hourly income across a year including tronc distribution for the role advertised).
- Monthly variable share of the venue service charge paid through a Tronc scheme in line with the Tipping Act 2023 (100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis).
- Stream – giving you direct access to your wages when you need them.
- Private Medical Cover on completion of one year’s service.
- Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service.
- 28 days paid Holiday per annum, inclusive of Bank Holidays.
- 25% discount at all Glendola Leisure Venues.
- Annual Staff Events.
- Opportunities to innovate and contribute to the growth of your business.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor at The Lansdowne Pub in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Glendola Leisure Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Glendola Leisure Group
Don't be shy about reaching out to Glendola Leisure Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor at The Lansdowne Pub in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Glendola Leisure Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Glendola Leisure Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
