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- Tasks: Be the friendly face of our company, welcoming visitors and managing front of house operations.
- Company: Join a dynamic corporate environment with a supportive team culture.
- Benefits: Gain valuable experience, develop your skills, and enjoy a professional work atmosphere.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: A-level education and strong communication skills are essential.
- Other info: Opportunity to learn and grow in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a receptionist to provide full reception and front of house support to the company in a professional and courteous manner, as part of a two strong team as well as the wider Facilities team. The successful candidate would have had experience of working in a similar corporate environment.
Responsibilities
- Meeting and greeting visitors
- Liaising with members of staff to inform them when visitors have arrived
- Liaising with the building reception with regards to visitors and security passes
- Ensuring that the telephone is always answered quickly, with clear concise messages being taken and passed onto the relevant staff member
- Making taxi reservations via an online booking system, ensuring that booking confirmation is available when the invoice is being processed
- Ensuring that the meeting rooms are well maintained throughout the day
- Ensuring that the rooms are running to times and communicate to organizers that they are approaching the end of their meeting time
- Responsible for looking after the meeting room booking system
- Ordering flowers over the telephone, making notes of the order along with the cost, date, and recipient of the flowers for the reference of the Accounts Department
- Ordering business cards
- Replenish the reception fridge with water and soft drinks, liaise with the Hospitality team for ordering stock
- Ensuring that the reception area is maintained to a high standard
- Familiarize yourself with the Search Procedure and Process Manual
- Keeping the reception process manual up to date
- Keeping the reception cover induction slides up to date
- Look after the day-to-day holiday cover bookings, including catching up with agency account manager, ensuring that anyone covering is trained and in suitable dress wear, provide feedback to agency as well
- Managing industry week events (IE and LME)
- Managing events related to the internal canteen
- Order Desk Off pads for new joiners in line with current process
- Managing incoming mail and emailing employees to collect this
- Mainfax inbox daily management
- Loading bay booking system
- Allocation of bikes and lockers for all employees, including a monthly review of the usage
- Ad hoc filing and administrative duties as required
- Create purchase orders and process invoices in line with internal financial processes, using SAP finance system
- Complete weekly H&S walk arounds and logging findings on the JIRA helpdesk system
Skills
- Good verbal and written communication skills
- Excellent telephone manner
- Good organizational and administrative skills
- Attention to detail
- Ensuring accuracy in tasks
- Ability to ensure a good understanding of any instructions given and to have the confidence to clarify instructions received
- The ability to manage multiple tasks, prioritize them, and maintain an organized workspace
- The ability to address issues promptly and find effective solutions
- Understanding the importance of maintaining confidentiality regarding sensitive information
- Experience using a Purchase Order system would be desired but not essential, as training can be provided for candidates who demonstrate a willingness to learn and adapt quickly to new processes.
Education & Experience
- Educated to A-level standard (or equivalent), as a minimum requirement
- Experience of using the Cisco switchboard / reception and front of house is highly advantageous
- Proficient in Microsoft Office
Receptionist/Front of House - 12 month FTC employer: Glencore
Contact Detail:
Glencore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Front of House - 12 month FTC
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be clear and concise. Try role-playing common scenarios with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look professional and polished, as this reflects your understanding of the corporate environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist/Front of House - 12 month FTC
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in a corporate reception or front of house role. We want to see how your background aligns with what we’re looking for, so don’t hold back!
Be Professional Yet Personable: Since this role is all about meeting and greeting visitors, let your personality shine through in your application. We love a friendly tone, but keep it professional – it’s all about striking the right balance!
Attention to Detail is Key: When filling out your application, double-check for any typos or errors. We appreciate candidates who pay attention to detail, as it reflects the quality of work we expect at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Glencore
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in a corporate environment. Familiarise yourself with tasks like managing meeting rooms, liaising with staff and visitors, and handling phone calls. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
As a receptionist, clear communication is key. Practice answering common interview questions out loud, focusing on your tone and clarity. You might even want to role-play with a friend to simulate the interview environment. This will help you feel more confident and articulate during the actual interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of specific examples from your past experience where you successfully juggled various responsibilities, such as managing bookings or maintaining a tidy reception area. This will highlight your ability to stay organised under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the receptionist role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
