Senior IT Helpdesk Engineer - London 2nd Line

Senior IT Helpdesk Engineer - London 2nd Line

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Glencore International AG

At a Glance

  • Tasks: Provide 1st and 2nd line IT support to users in a fast-paced environment.
  • Company: Join Glencore International AG, a leader in the global commodities sector.
  • Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
  • Other info: Collaborate with internal teams and third parties for effective problem-solving.
  • Why this job: Enhance IT service delivery and make a real difference in user satisfaction.
  • Qualifications: Strong communication skills and proficiency in Windows 11 and Office 365.

The predicted salary is between 40000 - 50000 Β£ per year.

Glencore International AG is seeking a dedicated IT Support professional based in London to provide 1st and 2nd line support to users. In this dynamic environment, you will need strong communication skills and the ability to resolve issues efficiently. Familiarity with Windows 11 and proficiency in Office 365 are essential for this role.

The successful candidate will work closely with internal teams and third parties to enhance IT service delivery and customer satisfaction.

Senior IT Helpdesk Engineer - London 2nd Line employer: Glencore International AG

Glencore International AG is an excellent employer that fosters a collaborative and innovative work culture in the heart of London. Employees benefit from comprehensive training programmes, opportunities for professional growth, and a commitment to work-life balance, making it an ideal place for IT professionals looking to advance their careers while contributing to a leading global company.

Glencore International AG

Contact Details:

Glencore International AG Recruitment Team

We think you need these skills to ace Senior IT Helpdesk Engineer - London 2nd Line

Problem-Solving Skills
Communication Skills
SQL
Python
Attention to Detail
Data Engineering
ETL/ELT Processes