Telesales Person – Car Parts

Hebburn Full-Time 17400 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers over the phone with car parts needs and process orders efficiently.
  • Company: Join a dynamic Motor Factor specialising in car parts and automotive products.
  • Benefits: Enjoy a salary up to £29K, bonuses, pension, and 28 days annual leave.
  • Why this job: Be part of a friendly team, achieve sales targets, and enhance customer service skills.
  • Qualifications: Solid knowledge of car parts, strong communication skills, and team player mentality required.
  • Other info: Experience in a Motor Factor environment is a plus; proficiency in MAM software is advantageous.

The predicted salary is between 17400 - 29000 £ per year.

Telesales Person – Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

  • Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products.
  • Process orders through automated systems and ensure accurate dispatch.
  • Manage stock levels to ensure orders are fulfilled efficiently.
  • Work closely with the team to achieve sales targets and maintain excellent customer service.
  • Provide support across other areas of the business as needed.
  • Ideal Candidate:

  • Experience: Solid knowledge of car parts and accessories.
  • Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
  • Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
  • Customer Service: Exceptional telephone manner and strong communication skills.
  • Team Player: Able to collaborate and support colleagues as required.
  • How to Apply:

    To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call for more information.

    Job Ref: 4241RC

    Telesales Person – Car Parts employer: Glen Callum Associates

    Join our dynamic and growing team at a leading Motor Factor in Washington, where we pride ourselves on a friendly and supportive work culture. With competitive salaries, bonuses, and generous annual leave, we offer excellent employee growth opportunities and a chance to thrive in the automotive industry. Be part of a collaborative environment that values your expertise and dedication to customer service.
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    Contact Detail:

    Glen Callum Associates Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Telesales Person – Car Parts

    Tip Number 1

    Familiarise yourself with common car parts and accessories. Knowing the terminology and having a solid understanding of automotive products will help you stand out during the interview process.

    Tip Number 2

    Practice your telephone communication skills. Since this role is telephone-based, being able to convey information clearly and confidently over the phone is crucial. Consider role-playing with a friend to refine your approach.

    Tip Number 3

    Research the company and its products. Understanding what the Motor Factor offers and their unique selling points will allow you to tailor your conversation and demonstrate genuine interest during your application process.

    Tip Number 4

    Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in preparing for your interview and making a positive impression.

    We think you need these skills to ace Telesales Person – Car Parts

    Knowledge of Car Parts and Accessories
    Experience in a Motor Factor Environment
    Proficiency in MAM Software
    Strong Telephone Communication Skills
    Customer Service Orientation
    Order Processing Skills
    Attention to Detail
    Team Collaboration
    Computer Literacy (Email, Word, Excel)
    Sales Target Achievement
    Time Management
    Problem-Solving Skills

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telesales Person in the car parts industry. Familiarise yourself with the key tasks such as advising customers, processing orders, and managing stock levels.

    Tailor Your CV: Highlight your relevant experience in the automotive sector, especially if you have a background in a Motor Factor environment. Emphasise your knowledge of car parts and accessories, as well as any customer service experience.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service over the phone. Mention specific skills that align with the job description, such as communication skills and teamwork.

    Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.

    How to prepare for a job interview at Glen Callum Associates

    Know Your Car Parts

    Make sure you brush up on your knowledge of car parts and accessories. Being able to speak confidently about the products will impress the interviewer and show that you're serious about the role.

    Practice Your Telephone Skills

    Since this is a telephone-based role, practice your phone manner. Ensure you can communicate clearly and effectively, as this will be crucial in assisting customers over the phone.

    Familiarise Yourself with MAM Software

    If you have experience with MAM software, great! If not, try to learn the basics before the interview. Showing that you're willing to learn and adapt will set you apart from other candidates.

    Demonstrate Team Spirit

    Be prepared to discuss how you work within a team. Share examples of how you've collaborated with colleagues in the past to achieve sales targets or improve customer service.

    Telesales Person – Car Parts
    Glen Callum Associates
    Location: Hebburn

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