At a Glance
- Tasks: Assist customers over the phone with car parts needs and process orders efficiently.
- Company: Join a dynamic Motor Factor specialising in car parts and automotive products.
- Benefits: Enjoy a salary up to £29K, bonuses, pension, and 28 days annual leave.
- Why this job: Be part of a friendly team, achieve sales targets, and enhance customer service skills.
- Qualifications: Solid knowledge of car parts, strong communication skills, and team player mentality required.
- Other info: Experience in a Motor Factor environment is a plus; proficiency in MAM software is advantageous.
The predicted salary is between 17400 - 29000 £ per year.
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Ideal Candidate:
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call for more information.
Job Ref: 4241RC
Telesales Person – Car Parts employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Person – Car Parts
✨Tip Number 1
Familiarise yourself with common car parts and accessories. Knowing the terminology and having a solid understanding of automotive products will help you stand out during the interview process.
✨Tip Number 2
Practice your telephone communication skills. Since this role is telephone-based, being able to convey information clearly and confidently over the phone is crucial. Consider role-playing with a friend to refine your approach.
✨Tip Number 3
Research the company and its products. Understanding what the Motor Factor offers and their unique selling points will allow you to tailor your conversation and demonstrate genuine interest during your application process.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in preparing for your interview and making a positive impression.
We think you need these skills to ace Telesales Person – Car Parts
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telesales Person in the car parts industry. Familiarise yourself with the key tasks such as advising customers, processing orders, and managing stock levels.
Tailor Your CV: Highlight your relevant experience in the automotive sector, especially if you have a background in a Motor Factor environment. Emphasise your knowledge of car parts and accessories, as well as any customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service over the phone. Mention specific skills that align with the job description, such as communication skills and teamwork.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Glen Callum Associates
✨Know Your Car Parts
Make sure you brush up on your knowledge of car parts and accessories. Being able to speak confidently about the products will impress the interviewer and show that you're serious about the role.
✨Practice Your Telephone Skills
Since this is a telephone-based role, practice your phone manner. Ensure you can communicate clearly and effectively, as this will be crucial in assisting customers over the phone.
✨Familiarise Yourself with MAM Software
If you have experience with MAM software, great! If not, try to learn the basics before the interview. Showing that you're willing to learn and adapt will set you apart from other candidates.
✨Demonstrate Team Spirit
Be prepared to discuss how you work within a team. Share examples of how you've collaborated with colleagues in the past to achieve sales targets or improve customer service.