Telesales Person – Car Parts

Telesales Person – Car Parts

Chester-le-Street Full-Time 17400 - 34800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers over the phone with car parts needs and process orders efficiently.
  • Company: Join a dynamic Motor Factor specialising in car parts and automotive products.
  • Benefits: Enjoy a salary up to £29K, bonuses, pension, and 28 days annual leave.
  • Why this job: Be part of a friendly team, achieve sales targets, and provide expert advice.
  • Qualifications: Solid knowledge of car parts; experience in a Motor Factor is a plus.
  • Other info: This is a telephone-based role with no customer-facing responsibilities.

The predicted salary is between 17400 - 34800 £ per year.

Telesales Person – Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

  • Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products.
  • Process orders through automated systems and ensure accurate dispatch.
  • Manage stock levels to ensure orders are fulfilled efficiently.
  • Work closely with the team to achieve sales targets and maintain excellent customer service.
  • Provide support across other areas of the business as needed.
  • Ideal Candidate:

  • Experience: Solid knowledge of car parts and accessories.
  • Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
  • Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
  • Customer Service: Exceptional telephone manner and strong communication skills.
  • Team Player: Able to collaborate and support colleagues as required.
  • How to Apply:

    To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call for more information.

    Job Ref: 4241RC

    Telesales Person – Car Parts employer: Glen Callum Associates

    Join our dynamic team at a leading Motor Factor in Chester-le-Street, where we pride ourselves on fostering a friendly and supportive work culture. With competitive salaries, generous bonuses, and 28 days of annual leave, we are committed to your professional growth and well-being, making this an excellent opportunity for those passionate about automotive products.
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    Contact Detail:

    Glen Callum Associates Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Telesales Person – Car Parts

    Tip Number 1

    Familiarise yourself with common car parts and accessories. Knowing the terminology and having a solid understanding of automotive products will help you stand out during the interview process.

    Tip Number 2

    Practice your telephone communication skills. Since this role is telephone-based, being able to convey information clearly and confidently over the phone is crucial. Consider role-playing with a friend to enhance your skills.

    Tip Number 3

    Research the company and its products. Understanding what the company offers and its position in the market can give you an edge in discussions and show your genuine interest in the role.

    Tip Number 4

    Network with professionals in the automotive industry. Engaging with others in the field can provide insights and potentially lead to referrals, increasing your chances of landing the job.

    We think you need these skills to ace Telesales Person – Car Parts

    Knowledge of Car Parts and Accessories
    Experience in a Motor Factor Environment
    Exceptional Telephone Manner
    Strong Communication Skills
    Proficiency in Email, Word, and Excel
    Experience with MAM Software
    Order Processing Skills
    Stock Management
    Sales Target Achievement
    Team Collaboration
    Customer Service Orientation
    Attention to Detail
    Problem-Solving Skills
    Time Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in telesales and knowledge of car parts. Use specific examples to demonstrate your skills and achievements in previous roles.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention why you want to work for this particular company and how you can contribute to their success.

    Highlight Communication Skills: Since this role requires exceptional telephone manner and communication skills, emphasise any relevant experience you have in customer service or sales. Provide examples of how you've successfully assisted customers in the past.

    Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Glen Callum Associates

    Know Your Car Parts

    Make sure you brush up on your knowledge of car parts and accessories. Being able to speak confidently about the products will impress the interviewer and show that you're serious about the role.

    Practice Your Telephone Skills

    Since this is a telephone-based role, practice your phone manner. Conduct mock calls with friends or family to ensure you sound professional and friendly, as strong communication skills are key.

    Familiarise Yourself with MAM Software

    If you have experience with MAM software, great! If not, do some research to understand how it works. Showing that you're willing to learn can set you apart from other candidates.

    Demonstrate Team Spirit

    Be prepared to discuss examples of how you've worked well in a team before. This role requires collaboration, so highlighting your ability to support colleagues will be beneficial.

    Telesales Person – Car Parts
    Glen Callum Associates
    Location: Chester-le-Street
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