Telesales Person – Car Parts

Telesales Person – Car Parts

Sunderland Full-Time 21600 - 32400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers over the phone with car parts needs and process orders efficiently.
  • Company: Join a dynamic Motor Factor specialising in car parts and automotive products.
  • Benefits: Enjoy a salary up to £29K, bonuses, pension, and 28 days annual leave.
  • Why this job: Be part of a friendly team, achieve sales targets, and enhance your customer service skills.
  • Qualifications: Solid knowledge of car parts, strong communication skills, and computer literacy required.
  • Other info: Experience in a Motor Factor environment is a plus; remote work options available.

The predicted salary is between 21600 - 32400 £ per year.

Telesales Person – Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts , accessories , and automotive products . Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

  • Advise customers over the phone on the sale of car parts , accessories, and specialist automotive products.
  • Process orders through automated systems and ensure accurate dispatch.
  • Manage stock levels to ensure orders are fulfilled efficiently.
  • Work closely with the team to achieve sales targets and maintain excellent customer service.
  • Provide support across other areas of the business as needed.
  • Ideal Candidate:

  • Experience: Solid knowledge of car parts and accessories.
  • Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
  • Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
  • Customer Service: Exceptional telephone manner and strong communication skills.
  • Team Player: Able to collaborate and support colleagues as required.
  • How to Apply:

    To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call for more information.

    Job Ref: 4241RC

    Telesales Person – Car Parts employer: Glen Callum Associates

    Join our dynamic team at a leading Motor Factor in Sunderland, where we pride ourselves on fostering a supportive and collaborative work environment. With competitive salaries, generous bonuses, and 28 days of annual leave, we are committed to your professional growth and well-being. Our focus on teamwork and customer satisfaction ensures that every employee plays a vital role in our success, making this an excellent opportunity for those passionate about the automotive industry.
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    Contact Detail:

    Glen Callum Associates Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Telesales Person – Car Parts

    Tip Number 1

    Familiarise yourself with common car parts and accessories. Knowing the products inside out will not only boost your confidence but also help you provide better advice to customers over the phone.

    Tip Number 2

    Practice your telephone communication skills. Since this role is entirely phone-based, being able to convey information clearly and effectively is crucial. Consider role-playing with a friend to simulate customer interactions.

    Tip Number 3

    Research the company and its products. Understanding the specific car parts and services offered by the Motor Factor will give you an edge in conversations and show your genuine interest in the role.

    Tip Number 4

    Network with professionals in the automotive industry. Engaging with others who have experience in motor factors can provide valuable insights and tips that may help you stand out during the interview process.

    We think you need these skills to ace Telesales Person – Car Parts

    Knowledge of Car Parts and Accessories
    Experience in a Motor Factor Environment
    Exceptional Telephone Manner
    Strong Communication Skills
    Proficiency in Email, Word, and Excel
    Experience with MAM Software
    Order Processing Skills
    Stock Management
    Sales Target Achievement
    Customer Service Orientation
    Team Collaboration
    Attention to Detail
    Problem-Solving Skills
    Time Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in telesales and knowledge of car parts. Use specific examples to demonstrate your skills and achievements in previous roles.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your background aligns with the responsibilities listed in the job description.

    Highlight Communication Skills: Since this role requires exceptional telephone manner and strong communication skills, emphasise any relevant experience you have in customer service or sales, particularly over the phone.

    Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Glen Callum Associates

    Know Your Car Parts

    Make sure you brush up on your knowledge of car parts and accessories. Being able to speak confidently about the products will impress the interviewer and show that you're serious about the role.

    Practice Your Telephone Skills

    Since this is a telephone-based role, practice your telephone manner. Conduct mock calls with friends or family to ensure you sound professional and friendly, as strong communication skills are key.

    Familiarise Yourself with MAM Software

    If you have experience with MAM software, be prepared to discuss it. If not, take some time to learn the basics, as familiarity with this system could give you an edge over other candidates.

    Show Team Spirit

    Emphasise your ability to work as part of a team. Share examples from your past experiences where you collaborated with colleagues to achieve sales targets or improve customer service.

    Telesales Person – Car Parts
    Glen Callum Associates
    Location: Sunderland

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