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- Tasks: Assist customers over the phone with car parts needs and process orders efficiently.
- Company: Join a dynamic Motor Factor specialising in car parts and automotive products.
- Benefits: Enjoy a salary up to £29K, bonuses, pension, and 28 days annual leave.
- Why this job: Be part of a friendly team, achieve sales targets, and enhance customer service skills.
- Qualifications: Solid knowledge of car parts, strong communication skills, and computer literacy required.
- Other info: Experience in a Motor Factor environment is a plus; remote work options available.
The predicted salary is between 21600 - 32400 £ per year.
Social network you want to login/join with:
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Client:
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3803e5ec9439
Job Views:
5
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
- Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
- Process orders through automated systems and ensure accurate dispatch.
- Manage stock levels to ensure orders are fulfilled efficiently.
- Work closely with the team to achieve sales targets and maintain excellent customer service.
- Provide support across other areas of the business as needed.
Ideal Candidate:
- Experience: Solid knowledge of car parts and accessories.
- Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
- Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
- Customer Service: Exceptional telephone manner and strong communication skills.
- Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [emailprotected] or call 07398 204832 for more information.
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Telesales Person – Car Parts employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Person – Car Parts
✨Tip Number 1
Familiarise yourself with common car parts and accessories. Knowing the terminology and having a solid understanding of automotive products will help you stand out during the interview process.
✨Tip Number 2
Practice your telephone communication skills. Since this role is telephone-based, being able to convey information clearly and confidently over the phone is crucial. Consider role-playing with a friend to refine your approach.
✨Tip Number 3
Research the company and its products. Understanding what the Motor Factor does and the specific car parts they specialise in will show your genuine interest and help you answer questions more effectively.
✨Tip Number 4
Network with professionals in the automotive industry. Connecting with others who have experience in motor factors can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Telesales Person – Car Parts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales and knowledge of car parts. Use specific examples to demonstrate your skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service skills. Mention why you are interested in this role and how you can contribute to the team.
Highlight Relevant Skills: Emphasise your communication skills, computer literacy, and ability to work in a team. Mention any experience with MAM software or similar systems, as this will be advantageous.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glen Callum Associates
✨Know Your Car Parts
Make sure you brush up on your knowledge of car parts and accessories. Being able to speak confidently about the products will impress the interviewer and show that you're serious about the role.
✨Practice Your Telephone Skills
Since this is a telephone-based role, practice your phone manner. Ensure you can communicate clearly and effectively, as this will be crucial in assisting customers over the phone.
✨Familiarise Yourself with the Company
Research the company and its products before the interview. Understanding their offerings and values will help you tailor your responses and demonstrate your genuine interest in joining their team.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales techniques. Be ready to share examples from your past experiences that highlight your skills and how you can contribute to achieving sales targets.
