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For Companies At a Glance
- Tasks: Support customers with technical guidance and solve problems in the field.
- Company: Global leader in commercial vehicle components with a focus on innovation.
- Benefits: Competitive salary, company car, bonus scheme, and ongoing training.
- Why this job: Kickstart your career by combining technical skills with customer engagement.
- Qualifications: Technical knowledge of commercial vehicles and strong communication skills.
- Other info: Field-based role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 47000 £ per year.
If you’re a technically minded commercial vehicle professional looking to step into a customer‑facing role, this could be the ideal next move. I’m supporting a global commercial vehicle components manufacturer as they recruit a Technical Account Manager to support their aftermarket distributors across the North of England and Scotland. You don’t need previous sales experience, what matters is your technical understanding of commercial vehicle systems, your curiosity, and your ability to build rapport. Full training and ongoing support will be provided to help you develop the commercial side. This is a hands‑on, field‑based role where you’ll use your technical knowledge to solve problems, support customers and represent a respected brand in the aftermarket.
What’s on offer
- Salary: £36,000‑£47,000 basic (DOE)
- Benefits: Company bonus scheme, company car
- Field‑based role covering Northern England, Scotland and Northern Ireland, including overnight stays
- Ideal locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne
The role
- Visit distributors, workshops and fleet customers to provide product support and technical guidance
- Troubleshoot issues, support diagnostics and help customers get the best from the product range
- Build strong relationships and become the trusted technical point of contact in your region
- Support commercial discussions, pricing conversations and annual reviews
- Share market insights including product trends and competitor activity
- Work with the wider technical support network to escalate and resolve complex issues
- Maintain CRM records and produce customer reports
Who this would suit
- Technical knowledge of commercial vehicle systems, components or diagnostics
- Experience in a workshop, technical support, parts, fleet maintenance or similar environment
- A desire to develop commercially while staying close to the technical side
- Strong communication skills and confidence engaging with customers
- A proactive approach and willingness to learn
If you enjoy solving problems, helping people and being out in the field, this could be a brilliant step into a long‑term commercial career.
Technical Account Manager in Newcastle upon Tyne) employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Newcastle upon Tyne)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your technical knowledge! Brush up on commercial vehicle systems and be ready to discuss how your experience can solve real-world problems for customers. Confidence in your expertise will shine through.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to build rapport before the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can set you apart from other candidates. It shows you're proactive and keen on the opportunity.
We think you need these skills to ace Technical Account Manager in Newcastle upon Tyne)
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical understanding of commercial vehicle systems in your application. We want to see how your experience aligns with the role, so don’t hold back on sharing relevant details!
Be Personable: Since this is a customer-facing role, it’s important to showcase your ability to build rapport. Use your application to demonstrate your communication skills and how you connect with others – we love a friendly vibe!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background fits the job description and why you’re excited about the opportunity to work with us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Glen Callum Associates
✨Know Your Technical Stuff
Brush up on your knowledge of commercial vehicle systems and components. Be ready to discuss specific examples from your experience that showcase your technical understanding. This will help you demonstrate your expertise and show that you're the right fit for a customer-facing role.
✨Build Rapport with Interviewers
Since this role involves a lot of customer interaction, practice building rapport during your interview. Use open body language, maintain eye contact, and engage in active listening. Show your curiosity by asking insightful questions about the company and its products.
✨Prepare for Problem-Solving Scenarios
Expect to be asked how you would troubleshoot common issues or support customers in a field-based environment. Prepare a few scenarios where you've successfully solved problems in the past, focusing on your thought process and the outcome.
✨Show Your Willingness to Learn
Emphasise your eagerness to develop commercially while staying close to the technical side. Share examples of how you've adapted to new challenges in the past and express your enthusiasm for the training and support offered by the company.