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- Tasks: Assist customers with commercial vehicle parts enquiries and process orders efficiently.
- Company: Join a vibrant, supportive company that values its employees.
- Benefits: Up to £35K salary, commission, pension, 20 days leave plus bank holidays, and no weekends!
- Why this job: Enhance your career in a dynamic environment with excellent growth opportunities.
- Qualifications: Experience as a Parts Advisor and strong communication skills required.
- Other info: Ideal for those located in Middlesbrough and surrounding areas.
The predicted salary is between 28000 - 42000 £ per year.
Are you looking to enhance your career as a Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts? As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities. This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located: Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary: Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28 days total) + No Weekends
Key Responsibilities:
- Assist customers with commercial vehicle parts enquiries.
- Provide excellent customer service and technical advice.
- Handle customer orders and maintain regular communication regarding updates.
- Proactively make outbound calls to update customers on their orders.
- Develop and grow customer accounts.
- Process and manage orders efficiently, keeping internal systems updated.
Requirements:
- Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
- Strong communication and customer service skills.
- Ability to build and maintain strong relationships with customers.
- Proficient with computer systems for order processing and tracking.
Internal Sales Parts Advisor in Stockton-on-Tees employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Parts Advisor in Stockton-on-Tees
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and products. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience as a Parts Advisor aligns with their needs. Highlight your customer service skills and any technical knowledge you have about commercial vehicle parts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Internal Sales Parts Advisor in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Parts Advisor role. Highlight your experience with commercial vehicle parts and any customer service skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experience makes you a great fit. We love seeing enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at Glen Callum Associates
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts and accessories. Familiarise yourself with common queries customers might have, as well as basic technical advice you can offer. This will show your potential employer that you're not just a people person, but also someone who knows their stuff!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to nurture strong customer relationships, which is key for the role.
✨Practice Your Communication
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would handle customer enquiries and updates. This will help you feel more at ease during the actual interview.
✨Be Ready to Discuss Order Management
Familiarise yourself with order processing systems and be prepared to discuss how you would manage orders efficiently. Think about how you would keep internal systems updated and maintain regular communication with customers. Showing that you understand the importance of these tasks will set you apart.
