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- Tasks: Assist customers with commercial vehicle parts and manage orders efficiently.
- Company: Join a leading business in the commercial vehicle parts sector with a vibrant culture.
- Benefits: Enjoy a competitive salary, pension scheme, 20 days holiday, and employee ownership opportunities.
- Why this job: Make a real impact while working in a dynamic environment that values innovation and customer service.
- Qualifications: Must have at least 2 years' experience as a Parts Advisor in the commercial vehicle sector.
- Other info: Easily commutable from various locations; free onsite parking available.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years' experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you'll have the chance to make a real impact while benefiting from the company's Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role: As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
- Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
- Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
- Make outbound calls to update customers on order statuses and ensure complete satisfaction.
- Develop and grow customer accounts through excellent relationship management.
- Process customer orders accurately and in a timely manner.
- Maintain up-to-date records of customer information and order details in the company's systems.
Skills and Experience:
- Minimum 2 years' experience as a Parts Advisor, ideally within the commercial vehicle sector.
- Strong knowledge of commercial vehicle parts and accessories.
- Excellent customer service skills with the ability to communicate effectively.
- Comfortable making outbound calls to provide updates and resolve queries.
- Experience in building and managing customer accounts.
- Proficient in using computer systems for order processing and customer data management.
- Strong organisational skills with a keen eye for detail.
How to Apply: Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists
Parts Advisor - Commercial Vehicle in Worksop) employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Commercial Vehicle in Worksop)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in commercial vehicle parts. This knowledge will not only boost your confidence during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the commercial vehicle industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by Parts Advisors. Think about how you would handle customer complaints or manage order discrepancies.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully managed customer relationships in the past. Highlighting your ability to build rapport can set you apart from other candidates.
We think you need these skills to ace Parts Advisor - Commercial Vehicle in Worksop)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially within the commercial vehicle sector. Include specific examples of how you've provided excellent customer service and managed customer accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for commercial vehicle parts and your drive to deliver exceptional customer service. Mention your relevant experience and how it aligns with the company's values and culture.
Highlight Relevant Skills: In your application, emphasise your strong knowledge of commercial vehicle parts, your organisational skills, and your proficiency in using computer systems for order processing. These are key attributes the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Glen Callum Associates
✨Showcase Your Experience
Make sure to highlight your 2+ years of experience as a Parts Advisor, especially within the commercial vehicle sector. Be prepared to discuss specific examples of how you've successfully assisted customers and managed accounts.
✨Demonstrate Product Knowledge
Brush up on your knowledge of commercial vehicle parts and accessories. The interviewer will likely ask you about specific products, so being able to speak confidently about them will show your expertise and passion for the role.
✨Emphasise Customer Service Skills
Since excellent customer service is key in this role, prepare to share examples of how you've gone above and beyond for customers in the past. Highlight your communication skills and ability to resolve queries effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
