Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with commercial vehicle parts and manage orders.
- Company: Join Glen Callum Associates, specialists in automotive recruitment.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be the go-to expert for customers and build lasting relationships.
- Qualifications: 2 years' experience as a Parts Advisor in the commercial vehicle sector required.
- Other info: Contact Rob directly for a chat about this exciting opportunity!
The predicted salary is between 28800 - 43200 £ per year.
The Role
As a Commercial Vehicle Parts Advisor , you will be the key point of contact for customers seeking expert advice on commercial vehicle parts . You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities :
- Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
- Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
- Make outbound calls to update customers on order statuses and ensure complete satisfaction.
- Develop and grow customer accounts through excellent relationship management.
- Process customer orders accurately and in a timely manner.
- Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience :
- Minimum 2 years’ experience as a Parts Advisor , ideally within the commercial vehicle sector.
- Strong knowledge of commercial vehicle parts and accessories.
- Excellent customer service skills with the ability to communicate effectively .
- Comfortable making outbound calls to provide updates and resolve queries.
- Experience in building and managing customer accounts .
- Proficient in using computer systems for order processing and customer data management.
- Strong organisational skills with a keen eye for detail.
How to Apply :
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at robert@glencallum.co.uk or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle
#J-18808-Ljbffr
Parts Advisor – Commercial Vehicle employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Commercial Vehicle
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the commercial vehicle parts industry. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the automotive aftermarket sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle customer enquiries and complaints. Showcasing your problem-solving skills and customer service experience will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter’s values and mission. Tailoring your conversation to align with our company culture during interviews can significantly increase your chances of landing the job.
We think you need these skills to ace Parts Advisor – Commercial Vehicle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially within the commercial vehicle sector. Emphasise your knowledge of commercial vehicle parts and any relevant achievements in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific examples of how you've successfully managed customer accounts and provided expert advice in previous positions.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to communicate effectively, make outbound calls, and maintain accurate records. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Glen Callum Associates
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts and accessories. Be prepared to discuss specific parts, their functions, and how they relate to customer needs. This will demonstrate your expertise and help you build credibility with the interviewer.
✨Showcase Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on strong customer relationships.
✨Practice Outbound Call Scenarios
Since the job involves making outbound calls, practice how you would update customers on their orders or resolve queries. Role-playing these scenarios can help you feel more confident and articulate during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage customer information and order details. Share any systems or methods you use to stay organised, as this is crucial for maintaining accurate records and ensuring timely order processing.
