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- Tasks: Assist customers with commercial vehicle parts and manage orders.
- Company: Join Glen Callum Associates, specialists in automotive recruitment.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be the go-to expert for customers and build lasting relationships.
- Qualifications: 2 years' experience as a Parts Advisor in the commercial vehicle sector required.
- Other info: Contact Rob directly for a chat about this exciting opportunity!
The predicted salary is between 24000 - 36000 £ per year.
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
- Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
- Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
- Make outbound calls to update customers on order statuses and ensure complete satisfaction.
- Develop and grow customer accounts through excellent relationship management.
- Process customer orders accurately and in a timely manner.
- Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
- Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
- Strong knowledge of commercial vehicle parts and accessories.
- Excellent customer service skills with the ability to communicate effectively.
- Comfortable making outbound calls to provide updates and resolve queries.
- Experience in building and managing customer accounts.
- Proficient in using computer systems for order processing and customer data management.
- Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at robert@glencallum.co.uk or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle
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Parts Advisor – Commercial Vehicle employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Commercial Vehicle
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the commercial vehicle parts industry. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the automotive and commercial vehicle sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios a Parts Advisor might face, such as handling difficult customer inquiries or managing order discrepancies.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully built and maintained customer relationships in previous roles. This will highlight your suitability for the position.
We think you need these skills to ace Parts Advisor – Commercial Vehicle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially within the commercial vehicle sector. Emphasise your knowledge of parts and accessories, as well as any relevant customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention specific experiences where you've successfully assisted customers or managed accounts, demonstrating your ability to meet their needs.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and attention to detail. Mention your proficiency in using computer systems for order processing, as this is crucial for the role.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Glen Callum Associates
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts and accessories. Be prepared to discuss specific parts, their functions, and how they relate to customer needs. This will show your expertise and confidence in the role.
✨Customer Service Focus
Highlight your customer service skills during the interview. Share examples of how you've successfully managed customer relationships and resolved issues in the past. This is crucial for a Parts Advisor role.
✨Practice Outbound Calls
Since making outbound calls is part of the job, practice how you would update customers on their orders. Demonstrating your communication skills and ability to handle queries will impress the interviewer.
✨Organisational Skills Matter
Be ready to discuss how you keep track of customer information and order details. Mention any systems or methods you use to stay organised, as this is key to managing customer accounts effectively.
