Parts Advisor

Parts Advisor

Hebburn Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our fun team as a Car Parts Sales Advisor, helping customers with their automotive needs.
  • Company: We're a growing Automotive Aftermarket business specialising in car parts and accessories.
  • Benefits: Enjoy a competitive salary, bonuses, pension, and a vibrant office culture.
  • Why this job: If you love cars and want to work in a lively environment, this is the perfect fit!
  • Qualifications: Experience in car parts sales and a passion for vehicles are essential; tech-savvy skills are a plus.
  • Other info: Located in Washington, this role offers a friendly team atmosphere and opportunities for growth.

The predicted salary is between 24000 - 42000 £ per year.

Parts Advisor

As a Car Parts Sales Advisor / Parts Advisor , you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories .

We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts , accessories , and other aftermarket automotive products . Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH

Key Responsibilities:

  • Advise customers on the sale of car parts , accessories , and specialist automotive products .
  • Process orders through automated systems and ensure accurate dispatch of products.
  • Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
  • Assist with any other tasks and areas of the business as required.
  • Develop and maintain excellent customer service and a strong rapport with customers.
  • Work closely with the team to achieve sales targets and ensure customer satisfaction.
  • The Ideal Candidate:

  • Experience: Solid knowledge and experience in advising and selling car spares , accessories , and specialist car parts .
  • Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
  • Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
  • Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
  • Customer Service Skills: Exceptional telephone manner and excellent communication skills.
  • Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
  • How to Apply:

    To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call for more information.

    Job Ref: 4240RC

    Parts Advisor employer: Glen Callum Associates

    Join a dynamic and supportive team as a Parts Advisor in Washington, where your passion for cars and customer service will be valued. With competitive salaries, bonuses, and a comprehensive benefits package, this company fosters a fun-loving work culture that encourages personal growth and development within the automotive aftermarket industry. Experience the thrill of working in a lively environment that not only appreciates your skills but also offers opportunities to expand your knowledge and career.
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    Contact Detail:

    Glen Callum Associates Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Parts Advisor

    ✨Tip Number 1

    Familiarise yourself with the latest trends in the automotive aftermarket. Being knowledgeable about new car parts and accessories will not only boost your confidence but also impress potential employers during conversations.

    ✨Tip Number 2

    Network with professionals in the automotive industry, especially those who work in motor factors. Attend local automotive events or join online forums to connect with others and gain insights that could help you stand out.

    ✨Tip Number 3

    Practice your telephone communication skills. Since this role requires a good telephone manner, consider role-playing with friends or family to refine your ability to engage customers effectively over the phone.

    ✨Tip Number 4

    Showcase your passion for cars during interviews. Share personal experiences or projects related to automotive parts, as this can demonstrate your genuine interest and make you a memorable candidate.

    We think you need these skills to ace Parts Advisor

    Knowledge of Automotive Parts
    Customer Service Skills
    Excellent Telephone Manner
    Sales Skills
    Technical Aptitude
    Computer Literacy (Email, Word, Excel)
    Experience with MAM Software / MAM Autocat
    Order Processing Skills
    Complaint Resolution
    Team Collaboration
    Attention to Detail
    Communication Skills
    Interest in Cars and the Automotive Aftermarket

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, particularly any roles related to car parts sales or customer service. Emphasise your knowledge of car spares and accessories, as well as any relevant software experience.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and the automotive aftermarket. Mention specific experiences that demonstrate your communication skills and ability to work in a team, as these are key for the role.

    Highlight Relevant Skills: In your application, be sure to mention your telephone manner and customer service skills. If you have experience with MAM software or similar systems, include that too, even if it's not essential.

    Show Enthusiasm: Let your personality shine through in your application. A sense of humour is a bonus, so don’t hesitate to express your enthusiasm for the role and the company culture in your writing.

    How to prepare for a job interview at Glen Callum Associates

    ✨Show Your Passion for Cars

    Make sure to express your genuine interest in cars and the automotive industry during the interview. Share any personal experiences or projects that highlight your enthusiasm, as this will resonate well with the interviewers.

    ✨Demonstrate Your Customer Service Skills

    Prepare examples of how you've successfully handled customer inquiries or complaints in the past. A good telephone manner and strong communication skills are crucial for this role, so be ready to showcase your ability to connect with customers.

    ✨Familiarise Yourself with Automotive Parts

    Brush up on your knowledge of car parts and accessories before the interview. Being able to discuss specific products or trends in the automotive aftermarket will demonstrate your expertise and readiness for the role.

    ✨Be Ready to Discuss Technology

    Since the role requires computer literacy, be prepared to talk about your experience with software like MAM Autocat or similar systems. If you don't have direct experience, mention your ability to quickly learn new technologies and software.

    Parts Advisor
    Glen Callum Associates
    Location: Hebburn
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