Parts Advisor

Parts Advisor

Darlington Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our fun team as a Parts Advisor, helping customers with car parts and accessories.
  • Company: We're a growing automotive aftermarket business, passionate about cars and customer service.
  • Benefits: Enjoy a competitive salary, bonuses, pension, and a vibrant office culture.
  • Why this job: Perfect for car enthusiasts looking to thrive in a supportive and lively environment.
  • Qualifications: Experience in car parts sales is preferred; strong communication skills are essential.
  • Other info: Located in Washington, this role offers a chance to work with a dedicated team.

The predicted salary is between 24000 - 42000 £ per year.

Due to strategic growth and expansion, this company needs a Car Parts Sales Advisor / Automotive Parts Internal Sales person to join their dedicated and fun-loving team. As a vehicle parts advisor, you will ideally come from a Motor Factor background and have a real interest in cars and the Automotive Aftermarket.

This Automotive Aftermarket business specialises in selling a full range of car parts, car accessories, and a multitude of other aftermarket automotive products to both trade and end users. This is an office-based role working in a lively and friendly team environment.

You will need a very good telephone manner, communication skills, and a sense of humour is a bonus!

Ideally Located: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to £30K basic DOE + Bonus + Pension + Benefits

The Candidate:

  • Good experience and knowledge of advising and selling car spares, car accessories, and specialist car parts.
  • Interested in cars and be technically minded.
  • A Motor Factor background will be of distinct advantage.
  • Fully computer literate – Email, Word, Excel.
  • Experience working with MAM software / MAM Autocat (advantageous but NOT essential).
  • Excellent telephone manner and customer service skills.
  • Able to take orders, process orders on automated systems and ensure accurate dispatch of product.
  • Own and resolve complaints.
  • Assist colleagues in other areas of the business as and when required.

Parts Advisor employer: Glen Callum Associates

Join a dynamic and supportive team as a Parts Advisor in Washington, where your passion for cars and customer service will be valued. With competitive salaries, bonuses, and a comprehensive benefits package, this company fosters a fun-loving work culture that encourages personal growth and development within the automotive aftermarket industry. Experience the thrill of working in a lively environment that not only appreciates your skills but also offers opportunities to expand your knowledge and career.
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Contact Detail:

Glen Callum Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Familiarise yourself with the latest trends in the automotive aftermarket. Being knowledgeable about new car parts and accessories will not only boost your confidence but also impress potential employers during conversations.

✨Tip Number 2

Network with professionals in the automotive industry, especially those who work in motor factors. Attend local car shows or automotive events to meet people and learn more about the market, which can give you an edge when applying.

✨Tip Number 3

Practice your telephone communication skills. Since this role requires a good telephone manner, consider role-playing with friends or family to enhance your ability to engage customers effectively over the phone.

✨Tip Number 4

Showcase your technical knowledge about cars during interviews. Prepare to discuss specific car parts or accessories you are passionate about, as this will demonstrate your genuine interest in the field and make you stand out.

We think you need these skills to ace Parts Advisor

Knowledge of Automotive Parts
Customer Service Skills
Excellent Telephone Manner
Communication Skills
Technical Aptitude
Computer Literacy (Email, Word, Excel)
Order Processing Skills
Problem-Solving Skills
Ability to Handle Complaints
Teamwork and Collaboration
Attention to Detail
Sales Skills
Experience with MAM Software (advantageous)
Interest in Cars and the Automotive Aftermarket

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, particularly any roles related to car parts sales or advising. Emphasise your knowledge of car spares and accessories, as well as any relevant software experience.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cars and the automotive aftermarket. Mention specific experiences that demonstrate your customer service skills and ability to work in a team environment.

Highlight Relevant Skills: In your application, clearly outline your communication skills and telephone manner. If you have experience with MAM software or similar systems, be sure to mention it, even if it's not essential.

Show Enthusiasm: Let your personality shine through in your application. A sense of humour can be a bonus, so don’t hesitate to express your enthusiasm for the role and the company culture in your writing.

How to prepare for a job interview at Glen Callum Associates

✨Show Your Passion for Cars

Make sure to express your genuine interest in cars and the automotive industry during the interview. Share any personal experiences or projects that highlight your enthusiasm, as this will resonate well with the interviewers.

✨Demonstrate Your Customer Service Skills

Since the role requires excellent telephone manner and communication skills, prepare examples of how you've successfully handled customer interactions in the past. This could include resolving complaints or providing exceptional service.

✨Familiarise Yourself with Automotive Parts

Brush up on your knowledge of car parts and accessories before the interview. Being able to discuss specific products or trends in the automotive aftermarket will show that you are well-prepared and knowledgeable.

✨Highlight Your Technical Skills

If you have experience with MAM software or similar systems, be sure to mention it. Even if it's not essential, showcasing your computer literacy and ability to work with automated systems can set you apart from other candidates.

Parts Advisor
Glen Callum Associates
Location: Darlington
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