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- Tasks: Assist customers over the phone with car parts needs and ensure timely order fulfilment.
- Company: Dynamic Motor Factor specialising in car parts and accessories.
- Benefits: Up to £29K salary, bonus, pension, and 28 days annual leave.
- Why this job: Join a friendly team and make a real impact in the automotive industry.
- Qualifications: Knowledge of car parts, strong communication skills, and team player mentality.
- Other info: Exciting opportunity for growth in a supportive environment.
The predicted salary is between 21600 - 34800 £ per year.
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
- Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
- Process orders through automated systems and ensure accurate dispatch.
- Manage stock levels to ensure orders are fulfilled efficiently.
- Work closely with the team to achieve sales targets and maintain excellent customer service.
- Provide support across other areas of the business as needed.
Ideal Candidate:
- Experience: Solid knowledge of car parts and accessories.
- Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
- Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
- Customer Service: Exceptional telephone manner and strong communication skills.
- Team Player: Able to collaborate and support colleagues as required.
How to Apply: To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd or call for more information.
Job Ref: 4241RC
Telesales Person – Car Parts in Newcastle upon Tyne employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Person – Car Parts in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you get that call or interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, grab a friend and do some mock calls. Focus on being clear, friendly, and knowledgeable about car parts – it’ll make a world of difference.
✨Tip Number 3
Network like a pro! Connect with people in the automotive industry on LinkedIn or local events. You never know who might have a lead or insider info about job openings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Telesales Person – Car Parts in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with car parts and any relevant motor factor background. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service skills and how you can contribute to our sales targets – we love a good story!
Show Off Your Communication Skills: Since this role is all about helping customers over the phone, make sure your application reflects your strong communication skills. We want to see that you can convey information clearly and effectively in writing too!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Glen Callum Associates
✨Know Your Car Parts
Brush up on your knowledge of car parts and accessories before the interview. Being able to discuss specific products and their uses will show that you're not just a sales person, but someone who understands the industry.
✨Practice Your Phone Skills
Since this role is telephone-based, practice your phone manner. Try mock calls with friends or family, focusing on clarity, friendliness, and professionalism. This will help you feel more confident during the actual interview.
✨Familiarise Yourself with the Company
Research the company’s background, values, and product range. Knowing what they specialise in will allow you to tailor your answers and demonstrate genuine interest in the role and the business.
✨Prepare for Common Questions
Think about common interview questions related to sales and customer service. Prepare examples from your past experiences that highlight your skills and how you can contribute to the team’s success.
