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- Tasks: Be the go-to expert for customers needing commercial vehicle parts advice and support.
- Company: Join a leading automotive recruitment specialist with a focus on growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference by helping customers find the right parts for their vehicles.
- Qualifications: 2 years' experience as a Parts Advisor and strong customer service skills required.
- Other info: Dynamic role with opportunities to build lasting customer relationships.
The predicted salary is between 30000 - 42000 £ per year.
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
- Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
- Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
- Make outbound calls to update customers on order statuses and ensure complete satisfaction.
- Develop and grow customer accounts through excellent relationship management.
- Process customer orders accurately and in a timely manner.
- Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
- Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
- Strong knowledge of commercial vehicle parts and accessories.
- Excellent customer service skills with the ability to communicate effectively.
- Comfortable making outbound calls to provide updates and resolve queries.
- Experience in building and managing customer accounts.
- Proficient in using computer systems for order processing and customer data management.
- Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox or call Rob directly for a chat.
Parts Advisor – Commercial Vehicle in Lincolnshire employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Commercial Vehicle in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your pitch! Prepare a quick summary of your experience as a Parts Advisor, focusing on how you've helped customers in the past. This will help you sound confident and ready to tackle any questions.
✨Tip Number 3
Don’t shy away from making those outbound calls! Reach out to potential employers or connections in the industry. It’s a great way to network and might just land you an interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Parts Advisor – Commercial Vehicle in Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially in the commercial vehicle sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your knowledge of parts and customer service!
Show Off Your Customer Skills: Since you'll be the go-to person for customers, it's crucial to demonstrate your excellent customer service skills in your application. Share examples of how you've built relationships and resolved queries effectively – we love to see that!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-organised information, so make sure your order processing experience and organisational skills shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Glen Callum Associates
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts and accessories. Be prepared to discuss specific parts, their functions, and how they relate to customer needs. This will show that you’re not just familiar with the products but also passionate about them.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or built strong relationships with customers. This will demonstrate your ability to manage customer accounts effectively.
✨Practice Outbound Calls
Since making outbound calls is part of the role, practice how you would update customers on their orders. Role-play with a friend or family member to get comfortable with the conversation flow and ensure you can communicate updates clearly and confidently.
✨Organisational Skills Matter
Be ready to discuss how you keep track of customer information and order details. Share any systems or methods you’ve used to stay organised, as this will highlight your attention to detail and ability to manage multiple tasks efficiently.
