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- Tasks: Assist customers with commercial vehicle parts enquiries and process orders efficiently.
- Company: Join a vibrant company that values its employees and fosters career growth.
- Benefits: Earn up to £35K, enjoy commission, pension, and 28 days annual leave.
- Why this job: Make a real impact by providing excellent customer service in a supportive environment.
- Qualifications: Experience as a Parts Advisor and strong communication skills are essential.
- Other info: No weekends required, perfect for work-life balance!
The predicted salary is between 28000 - 42000 £ per year.
Are you looking to enhance your career as a Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts? As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities. This is a fantastic chance to join a company that values its employees and offers great benefits!
Your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located: Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary: Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28 days total) + No Weekends
Key Responsibilities:
- Assist customers with commercial vehicle parts enquiries.
- Provide excellent customer service and technical advice.
- Handle customer orders and maintain regular communication regarding updates.
- Proactively make outbound calls to update customers on their orders.
- Develop and grow customer accounts.
- Process and manage orders efficiently, keeping internal systems updated.
Requirements:
- Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
- Strong communication and customer service skills.
- Ability to build and maintain strong relationships with customers.
- Proficient with computer systems for order processing and tracking.
Internal Sales Parts Advisor in Guisborough employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Parts Advisor in Guisborough
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and products. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience as a Parts Advisor makes you the perfect fit for the role. Keep it concise but impactful – you want to leave them wanting to know more!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the company.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Parts Advisor in Guisborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor or in a similar role. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service and technical advice abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Internal Sales Parts Advisor role. Share specific examples of how you've helped customers in the past and how you can bring that same energy to our team.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Glen Callum Associates
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts and accessories. Familiarise yourself with common queries customers might have and be ready to provide basic technical advice. This will show that you’re not just a people person, but also someone who knows their stuff!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you turned a negative situation into a positive one or how you built strong relationships with clients. This will demonstrate your ability to nurture customer accounts effectively.
✨Practice Your Communication
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would handle customer enquiries and updates on orders.
✨Be Ready to Discuss Technology
Familiarise yourself with the computer systems used for order processing and tracking. Be prepared to discuss any relevant software you’ve used in the past and how you can quickly adapt to new systems. This will highlight your tech-savviness and efficiency in managing orders.
