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- Tasks: Lead daily operations of a busy Motor Factor branch and ensure top-notch customer service.
- Company: Join a dynamic and growing automotive company in Newcastle upon Tyne.
- Benefits: Enjoy a competitive salary, bonus structure, pension, and 28 days annual leave.
- Why this job: Make a real impact in a fast-paced environment with excellent career progression opportunities.
- Qualifications: Strong knowledge of car parts and proven management experience required.
- Other info: Experience with MAM software is a plus but not essential.
The predicted salary is between 28800 - 48000 £ per year.
Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We are looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch! You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment.
As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £40K Basic + Bonus + Pension + 28 days annual leave inc BH
What You'll Do:
- Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
- Ensure KPIs & SLAs are consistently met while driving the success of the branch.
- Oversee stock control, goods in and goods out, and carry out regular stock takes.
- Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
- Manage and develop relationships with suppliers and customers to ensure smooth operations.
- Report directly to the MD, providing insight into branch performance and areas for improvement.
- Ensure excellent customer service and that products are delivered efficiently and accurately.
What We Need From You:
- Strong knowledge of car parts, accessories, and automotive products.
- Proven experience in managing a Motor Factor branch, with strong leadership skills.
- Experience with MAM software is a huge advantage (but not essential).
- Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
- A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
- Excellent communication skills and a customer-focused approach.
Why You Should Apply:
- Competitive salary and attractive bonus structure.
- Excellent career progression opportunities with a growing company.
- Dynamic and supportive team environment.
- Be a key part of a successful company that values leadership, teamwork, and innovation.
Ready to Lead?
Branch Manager - Motor Factor in Newcastle upon Tyne) employer: Glen Callum Associates
Contact Detail:
Glen Callum Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Motor Factor in Newcastle upon Tyne)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience in branch management. Attend local industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed KPIs and SLAs in previous roles. Being able to articulate your achievements will showcase your results-driven mindset and leadership skills.
✨Tip Number 4
Research our company culture and values to align your approach with what we prioritise at StudySmarter. Showing that you understand and resonate with our mission can set you apart from other candidates.
We think you need these skills to ace Branch Manager - Motor Factor in Newcastle upon Tyne)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing a Motor Factor branch or similar roles. Emphasise your leadership skills, knowledge of automotive products, and any relevant software experience, such as MAM.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to lead a team. Mention specific examples of how you've met KPIs and SLAs in previous roles to demonstrate your results-driven mindset.
Highlight Team Leadership Experience: In your application, focus on your experience in team leadership. Provide examples of how you've motivated and developed your team, ensuring they perform at their best in a fast-paced environment.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've ensured top-notch service in your previous positions. Highlight any strategies you've implemented to improve customer satisfaction.
How to prepare for a job interview at Glen Callum Associates
✨Show Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and developed your staff.
✨Know Your Automotive Knowledge
Brush up on your knowledge of car parts and accessories. Be ready to discuss specific products and how they relate to customer needs, as this will show your passion for the industry.
✨Familiarise Yourself with KPIs and SLAs
Understand the key performance indicators and service level agreements relevant to the role. Be prepared to discuss how you've met or exceeded these metrics in previous positions.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's goals, team dynamics, and expectations for the Branch Manager role to show your genuine interest in the position.
