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- Tasks: Support sales by processing orders, managing stock, and ensuring smooth deliveries.
- Company: Join a long-established industrial distributor with a focus on teamwork.
- Benefits: Enjoy a competitive salary, generous holidays, pension, and free parking.
- Why this job: Be the key player in a fast-paced environment where your attention to detail matters.
- Qualifications: GCSEs in Maths and English; experience in B2B sales preferred.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
Read on to fully understand what this job requires in terms of skills and experience. If you are a good match, make an application.
About the role: If you’re the kind of person who spots the details others miss, enjoys solving problems, and isn’t shy about picking up the phone, this one’s worth a look. I’m supporting a long-established industrial distributor that supplies the manufacturing sector, and they’re adding a Sales Support Executive to their team. It’s a role for someone who’s confident with numbers, comfortable asking questions, and happy working in a fast-paced sales environment where accuracy really matters.
You’ll be handling customer orders, speaking with clients, calculating prices, arranging global deliveries, keeping stock and CRM records up to date, and generally making sure everything behind the scenes runs smoothly. If you enjoy variety, you won’t be bored here.
They’re looking for someone who’s organised, inquisitive, confident with Excel, and experienced in a B2B sales office. Strong communication skills are key, especially when it comes to building relationships and getting the right information from customers.
If you’ve got a head for numbers, enjoy getting things right first time, and like being the person who keeps everything moving, this role is ideal for you.
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
What we’re looking for:
- A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
- Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
- Comfortable working with numbers - able to calculate prices, margins, percentages, and work in different currencies and units.
- Minimum GCSE (or equivalent) in Maths and English, grades A-C / 9-6; A-level or higher education preferred.
- Confident with Excel, including formulas and data manipulation.
- A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
- Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities:
- Processing customer orders, raising invoices, and arranging global product deliveries.
- Calculating sales prices and discussing them with customers.
- Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
- Managing stock control, raising purchase orders, and updating CRM records.
- Making proactive customer calls and handling incoming enquiries.
- Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
- Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Register Your Interest: To register your interest for this Sales Support Executive position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat.
Glen Callum Associates specialises in recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.
Sales Support Executive in Stourbridge employer: Glen Callum Associates ltd
Contact Detail:
Glen Callum Associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Stourbridge
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your phone skills! Since this role involves making calls, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle those customer interactions head-on.
✨Tip Number 3
Showcase your Excel skills! Brush up on formulas and data manipulation, and be prepared to discuss how you've used these skills in past roles. We want to see that you're comfortable with numbers and can handle the tasks that come your way.
✨Tip Number 4
Don’t forget to follow up after your chat! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Sales Support Executive in Stourbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Sales Support Executive role. We want to see how your background in B2B sales and your knack for numbers can shine through!
Show Off Your Communication Skills: Since strong communication is key, don’t shy away from showcasing your ability to build relationships. We love seeing examples of how you've effectively interacted with clients or resolved issues in the past.
Be Detail-Oriented: This role requires a keen eye for detail, so make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure everything is accurate and polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Glen Callum Associates ltd
✨Know Your Numbers
Since the role requires confidence with numbers, brush up on your maths skills before the interview. Be prepared to discuss how you’ve calculated prices or managed stock in previous roles. This will show that you’re not just a numbers person but also someone who can apply those skills practically.
✨Master Excel Basics
Familiarise yourself with Excel functions and data manipulation techniques. You might be asked about your experience with formulas, so consider practising some common tasks. Showing that you can handle Excel confidently will give you an edge in the interview.
✨Practice Your Communication Skills
As a Sales Support Executive, strong communication is key. Practice making clear and concise phone calls, as you’ll need to build relationships with clients. Think of examples where you’ve successfully resolved customer issues through effective communication.
✨Show Your Organisational Skills
Prepare to discuss how you manage multiple tasks and keep everything organised. Bring examples of how you’ve handled customer orders or maintained records in a fast-paced environment. This will demonstrate your ability to keep things running smoothly behind the scenes.
