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- Tasks: Support sales by processing orders, managing stock, and ensuring smooth deliveries.
- Company: Join a long-established industrial distributor with a focus on teamwork.
- Benefits: Competitive salary, generous holidays, pension, free parking, and training opportunities.
- Why this job: Perfect for detail-oriented problem solvers who thrive in a fast-paced environment.
- Qualifications: GCSEs in Maths and English, Excel skills, and B2B sales experience preferred.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
The predicted salary is between 27000 - 32000 £ per year.
If you’re the kind of person who spots the details others miss, enjoys solving problems, and isn’t shy about picking up the phone, this one’s worth a look. I’m supporting a long‑established industrial distributor that supplies the manufacturing sector, and they’re adding a Sales Support Executive to their team. It’s a role for someone who’s confident with numbers, comfortable asking questions, and happy working in a fast‑paced sales environment where accuracy really matters.
You’ll be handling customer orders, speaking with clients, calculating prices, arranging global deliveries, keeping stock and CRM records up to date, and generally making sure everything behind the scenes runs smoothly. If you enjoy variety, you won’t be bored here.
They’re looking for someone who’s organised, inquisitive, confident with Excel, and experienced in a B2B sales office. Strong communication skills are key, especially when it comes to building relationships and getting the right information from customers. If you’ve got a head for numbers, enjoy getting things right first time, and like being the person who keeps everything moving this role is ideal for you.
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
What we’re looking for:
- A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
- Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
- Comfortable working with numbers - able to calculate prices, margins, percentages, and work in different currencies and units.
- Minimum GCSE (or equivalent) in Maths and English, grades A-C / 9-6; A-level or higher education preferred.
- Confident with Excel, including formulas and data manipulation.
- A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
- Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities:
- Processing customer orders, raising invoices, and arranging global product deliveries.
- Calculating sales prices and discussing them with customers.
- Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
- Managing stock control, raising purchase orders, and updating CRM records.
- Making proactive customer calls and handling incoming enquiries.
- Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
- Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Register Your Interest: To register your interest for this Sales Support Executive position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat.
Glen Callum Associates specialises in recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.
Sales Support Executive employer: Glen Callum Associates ltd
Contact Detail:
Glen Callum Associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Get to know the company inside out before your interview. Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Don’t shy away from showcasing your problem-solving skills. Prepare examples of how you've tackled challenges in previous roles, especially in a B2B sales environment. This will demonstrate your ability to think on your feet and handle customer needs effectively.
✨Tip Number 4
Finally, make sure to follow up after your interview. A simple thank-you email can go a long way in leaving a positive impression. And remember, if you’re keen on this role, apply through our website for a smoother process!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Executive role. Highlight your attention to detail, problem-solving abilities, and any relevant B2B sales experience to catch our eye!
Show Off Your Numbers Skills: Since this role involves working with numbers, don’t shy away from showcasing your Excel prowess. Include examples of how you've used Excel in previous roles, especially if it involved calculations or data manipulation.
Communicate Clearly: Strong communication is key for us! When writing your application, be clear and concise. Use examples to demonstrate how you’ve built relationships with clients or resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Glen Callum Associates ltd
✨Know Your Numbers
Since the role requires a strong comfort with numbers, brush up on your maths skills before the interview. Be prepared to discuss how you’ve calculated prices or managed stock in previous roles. This will show that you’re not just confident but also capable of handling the numerical aspects of the job.
✨Master Excel Basics
Familiarise yourself with Excel, especially formulas and data manipulation. You might be asked about your experience with spreadsheets, so consider preparing a few examples of how you've used Excel to streamline processes or solve problems in past jobs.
✨Practice Your Communication Skills
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you’ve built relationships with clients or resolved issues. Role-playing common customer scenarios can help you feel more prepared.
✨Show Your Organisational Skills
Be ready to share specific examples of how you’ve kept things organised in a fast-paced environment. Whether it’s managing multiple orders or keeping CRM records up to date, demonstrating your organisational prowess will make you stand out as a candidate who can keep everything running smoothly.
