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- Tasks: Support customers by identifying and supplying automotive parts and accessories.
- Company: Join a vibrant, independent motor factor with a strong reputation.
- Benefits: Enjoy a £35,000 salary, pension, 28 days holiday, and more.
- Why this job: Be part of a fast-paced team delivering outstanding customer service.
- Qualifications: Experience in car parts sales and a passion for vehicles.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 28000 - 42000 £ per year.
Location: Portsmouth, Southsea, Cosham, Hilsea, Portchester, Fareham, Gosport, Havant, Waterlooville, Purbrook, Drayton, Emsworth, Hayling Island, Wickham, Bedhampton, Paulsgrove
Salary: £35,000 basic + Pension + Benefits + 28 days holiday including bank holidays
Are you experienced in automotive parts, motor factor sales, or car components? Join a well-established independent motor factor known for its happy, vibrant, and trusting working environment, strong industry reputation, and loyal customer base. This is an excellent opportunity for someone who enjoys a fast-paced role, values teamwork, and takes pride in delivering outstanding customer service to both trade and retail customers.
You will play a key part in supporting customers and the internal team, ensuring the accurate identification, sourcing, and supply of automotive parts and accessories.
Key Responsibilities:- Handle incoming enquiries from trade and retail customers
- Identify, advise, and supply the correct car parts, accessories, and components
- Process orders accurately using internal systems (experience with MAM Autocat or similar is an advantage)
- Provide professional customer service and support with product queries, returns, and stock checks
- Assist with dispatch coordination, general admin, and occasional warehouse tasks
- Background in car parts sales, motor factors, automotive retail
- Strong interest in vehicles and good understanding of car parts
- Confident communicator with a professional telephone manner
- Comfortable using Microsoft Office (Word, Excel, Outlook)
- Experience with MAM Software, MAM Autocat, or similar cataloguing systems is beneficial
- Able to manage multiple tasks and work effectively as part of a supportive team
If you are interested in this Parts Advisor opportunity, please send your CV to Robert Cox at Glen Callum Associates Ltd or call (phone number removed) for a confidential conversation.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we are here to support you.
Parts Advisor in Portsmouth employer: Glen Callum Associates ltd
Contact Detail:
Glen Callum Associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Portsmouth
✨Tip Number 1
Get to know the company! Research their values, culture, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience with automotive parts and how you can help their customers. A confident and clear explanation of your skills can really make you stand out.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your eagerness for the position.
We think you need these skills to ace Parts Advisor in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive parts and customer service. We want to see how your background fits the Parts Advisor role, so don’t be shy about showcasing relevant skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for cars and your understanding of the industry. Let us know why you’re excited about joining our vibrant team.
Show Off Your Communication Skills: As a Parts Advisor, you'll need to communicate effectively with customers and colleagues. Make sure your application reflects your confident communication style and professional telephone manner.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Glen Callum Associates ltd
✨Know Your Parts
Brush up on your knowledge of automotive parts and components before the interview. Familiarise yourself with common car parts, their functions, and any specific brands or products the company might deal with. This will show your passion for the industry and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering excellent customer service. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your commitment to providing outstanding support.
✨Familiarise Yourself with Software
If you have experience with MAM Autocat or similar cataloguing systems, make sure to mention it during the interview. If not, take some time to learn the basics of these systems. Being able to discuss how you would use such software can set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
