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- Tasks: Be the go-to expert for commercial vehicle parts and help customers with their needs.
- Company: Join a leading company specializing in commercial vehicle parts with a vibrant culture.
- Benefits: Enjoy a competitive salary, pension scheme, 20 days holiday, and employee ownership opportunities.
- Why this job: Make a real impact while working in a dynamic environment that values innovation and customer service.
- Qualifications: You need at least 2 years of experience as a Parts Advisor in the commercial vehicle sector.
- Other info: Easily commutable from various locations; free onsite parking available.
The predicted salary is between 24000 - 33600 £ per year.
Parts Advisor – Commercial Vehicle Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you! We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years\’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you\’ll have the chance to make a real impact while benefiting from the company\’s Employee Ownership Trust, allowing you to own shares in the business! Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne. Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking. The Role: As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts. Key Responsibilities: Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions. Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally. Make outbound calls to update customers on order statuses and ensure complete satisfaction. Develop and grow customer accounts through excellent relationship management. Process customer orders accurately and in a timely manner. Maintain up-to-date records of customer information and order details in the company\’s systems.Skills and Experience: Minimum 2 years\’ experience as a Parts Advisor, ideally within the commercial vehicle sector. Strong knowledge of commercial vehicle parts and accessories. Excellent customer service skills with the ability to communicate effectively. Comfortable making outbound calls to provide updates and resolve queries. Experience in building and managing customer accounts. Proficient in using computer systems for order processing and customer data management. Strong organisational skills with a keen eye for detail.How to Apply: If you\’re ready to take the next step in your career, we\’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on (phone number removed) for a chat. Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists JOB REF: 4214RC Parts Advisor – Commercial Vehicle
Parts Advisor - Commercial Vehicle employer: Glen Callum Associates ltd
Contact Detail:
Glen Callum Associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Commercial Vehicle
✨Tip Number 1
Make sure to highlight your experience in the commercial vehicle sector during any conversations or interviews. This will show that you understand the specific needs and challenges of this market, making you a more attractive candidate.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully managed customer relationships in the past. Being able to share specific instances where you went above and beyond can set you apart from other candidates.
✨Tip Number 3
Familiarize yourself with the latest trends and technologies in commercial vehicle parts. Showing that you are knowledgeable about current developments can impress potential employers and indicate your commitment to the industry.
✨Tip Number 4
Prepare to discuss your organizational skills and attention to detail. Since the role involves processing orders and maintaining records, being able to articulate how you manage these tasks efficiently will be crucial.
We think you need these skills to ace Parts Advisor - Commercial Vehicle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor, especially within the commercial vehicle sector. Emphasize your knowledge of parts and accessories, as well as your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for commercial vehicle parts and your commitment to excellent customer service. Mention specific experiences that demonstrate your ability to manage customer relationships and process orders effectively.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities related to parts advising. Include any achievements or contributions that had a positive impact on customer satisfaction or account growth.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Glen Callum Associates ltd
✨Show Your Expertise
Make sure to highlight your experience as a Parts Advisor, especially within the commercial vehicle sector. Be prepared to discuss specific parts and accessories you've worked with and how you've helped customers in the past.
✨Demonstrate Customer Service Skills
Since excellent customer service is key for this role, share examples of how you've successfully managed customer relationships. Discuss any challenges you've faced and how you resolved them to ensure customer satisfaction.
✨Prepare for Outbound Calls
Practice how you would handle outbound calls to update customers on their orders. Think about how you can communicate effectively and professionally, ensuring that customers feel valued and informed.
✨Know the Company Culture
Research the company’s values and culture. Be ready to explain why you want to work there and how you can contribute to their dynamic environment. Showing that you align with their values will make a positive impression.
