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For Companies At a Glance
- Tasks: Assist customers with commercial vehicle parts, process orders, and build strong relationships.
- Company: Join a vibrant Motor Factor business that values its employees and fosters growth.
- Benefits: Enjoy a salary up to £35K, commission, pension, 20 days leave plus bank holidays, and no weekends!
- Why this job: This role offers excellent career development in a supportive culture with a focus on customer service.
- Qualifications: Previous experience as a Parts Advisor and strong communication skills are essential.
- Other info: Located ideally in Middlesbrough and surrounding areas; apply now to kickstart your career!
The predicted salary is between 28000 - 42000 £ per year.
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts? As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities. This is a fantastic chance to join a company that values its employees and offers great benefits!
Your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located: Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary: Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28 days total) + No Weekends
Key Responsibilities:
- Assist customers with commercial vehicle parts enquiries.
- Provide excellent customer service and technical advice.
- Handle customer orders and maintain regular communication regarding updates.
- Proactively make outbound calls to update customers on their orders.
- Develop and grow customer accounts.
- Process and manage orders efficiently, keeping internal systems updated.
Requirements:
- Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
- Strong communication and customer service skills.
- Ability to build and maintain strong relationships with customers.
- Proficient with computer systems for order processing and tracking.
Apply in Confidence: To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd.
Internal Sales Parts Advisor employer: Glen Callum Associates ltd
Contact Detail:
Glen Callum Associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Parts Advisor
✨Tip Number 1
Familiarise yourself with the commercial vehicle parts industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing customer interactions can help you feel more confident when discussing parts and providing technical advice.
✨Tip Number 3
Network with professionals in the automotive and parts industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Research StudySmarter and our company culture. Being able to articulate why you want to work with us and how you align with our values can set you apart from other candidates.
We think you need these skills to ace Internal Sales Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in commercial vehicle parts. Emphasise your customer service skills and any technical knowledge you possess that relates to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to build strong customer relationships. Mention specific examples of how you've successfully assisted customers in the past.
Highlight Relevant Skills: In your application, focus on your communication skills and proficiency with computer systems for order processing. These are key requirements for the Internal Sales Parts Advisor position.
Follow Application Instructions: Ensure you send your application to the correct contact, Robert Cox at Glen Callum Associates Ltd, and include all requested documents. Double-check for any specific instructions in the job listing before submitting.
How to prepare for a job interview at Glen Callum Associates ltd
✨Know Your Parts
Familiarise yourself with common commercial vehicle parts and accessories. Being able to discuss specific products and their applications will demonstrate your expertise and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you resolved issues or built strong relationships, as this is crucial for the Internal Sales Parts Advisor position.
✨Practice Technical Questions
Expect some technical questions related to commercial vehicle parts. Brush up on basic technical knowledge and be ready to explain how you would assist customers with their enquiries.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Be prepared to discuss how you would maintain regular communication with customers regarding their orders.
