Parts Advisor – Car Parts / Motor Factor
Parts Advisor – Car Parts / Motor Factor

Parts Advisor – Car Parts / Motor Factor

Peterborough Full-Time 20800 - 29200 £ / year (est.) No home office possible
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Glen Callum Associates Limited

At a Glance

  • Tasks: Assist customers with car parts sales and provide top-notch service.
  • Company: Join a leading automotive aftermarket business known for quality and support.
  • Benefits: Enjoy a competitive salary, bonuses, pension, and 28 days holiday.
  • Why this job: Be part of a friendly team in a fast-paced environment with a strong industry reputation.
  • Qualifications: Experience in car parts sales or customer service is preferred; passion for vehicles is essential.
  • Other info: Location options include Peterborough and surrounding areas; apply directly to Robert Cox.

The predicted salary is between 20800 - 29200 £ per year.

Parts Advisor – Car Parts / Motor Factor

We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers. This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast‑paced environment. You\’ll be part of a friendly, supportive team with a strong reputation in the industry.

Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough

Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days holiday (incl. Bank Holidays)

Key Responsibilities

  • Handle inbound sales calls from trade and retail customers
  • Identify, advise, and sell the correct car parts, automotive accessories, and components
  • Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
  • Provide excellent customer service and manage product queries and returns
  • Support the team with dispatch coordination and general warehouse/admin tasks

Candidate Requirements

  • Ideally experience in car parts sales, automotive customer service, or motor factor sales
  • Strong interest in vehicles and good knowledge of car parts
  • Excellent telephone manner and strong communication skills
  • Comfortable using Microsoft Office (Word, Excel, Outlook)
  • Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
  • Ability to manage multiple tasks and work as part of a team

Apply in Confidence

To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on robert@glencallum.co.uk or 07398 204832.

Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson

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Parts Advisor – Car Parts / Motor Factor employer: Glen Callum Associates Limited

Join a leading automotive aftermarket business in Peterborough, where you will thrive in a dynamic and supportive work environment. With competitive salary packages, including bonuses and generous holiday allowances, we prioritise employee growth and development, ensuring you have the tools and opportunities to excel in your career. Our strong team culture and commitment to customer service make us an exceptional employer for those passionate about the automotive industry.
Glen Callum Associates Limited

Contact Detail:

Glen Callum Associates Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor – Car Parts / Motor Factor

Tip Number 1

Familiarise yourself with the specific car parts and accessories that the company supplies. This knowledge will not only help you in conversations but also demonstrate your genuine interest in the role.

Tip Number 2

Brush up on your customer service skills, especially over the phone. Practising how to handle common queries or complaints can give you an edge during the interview process.

Tip Number 3

If you have experience with MAM Autocat or similar systems, be prepared to discuss this in detail. Highlighting your familiarity with these tools can set you apart from other candidates.

Tip Number 4

Network with professionals in the automotive industry, especially those who work in parts sales. They might provide insights or even refer you to opportunities within their companies.

We think you need these skills to ace Parts Advisor – Car Parts / Motor Factor

Automotive Parts Knowledge
Customer Service Skills
Sales Experience
Telephone Communication Skills
Order Processing
Attention to Detail
Teamwork
Time Management
Microsoft Office Proficiency
MAM Software Experience
Problem-Solving Skills
Product Knowledge
Adaptability
Warehouse Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in automotive parts sales or customer service. Include specific examples of how you've successfully handled sales calls or managed product queries.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for vehicles and your knowledge of car parts. Mention any relevant experience with MAM Software or similar systems, as this could set you apart from other candidates.

Highlight Communication Skills: Since excellent communication is key for this role, emphasise your strong telephone manner and ability to work as part of a team. Provide examples of how you've effectively communicated with customers in the past.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Glen Callum Associates Limited

Show Your Passion for Cars

Make sure to express your genuine interest in vehicles and car parts during the interview. Share any personal experiences or knowledge you have about automotive components, as this will demonstrate your enthusiasm and suitability for the role.

Familiarise Yourself with MAM Software

If you have experience with MAM Autocat or similar cataloguing systems, be prepared to discuss it. If not, take some time to research how these systems work, as familiarity can give you an edge and show your willingness to learn.

Prepare for Customer Service Scenarios

Since excellent customer service is key in this role, think of examples from your past experiences where you successfully handled customer queries or complaints. This will help you illustrate your problem-solving skills and ability to manage multiple tasks.

Practice Your Communication Skills

Given the importance of a strong telephone manner, practice speaking clearly and confidently. You might even want to conduct mock interviews with friends or family to refine your communication style and ensure you come across as approachable and professional.

Parts Advisor – Car Parts / Motor Factor
Glen Callum Associates Limited
Location: Peterborough
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