At a Glance
- Tasks: Lead operations in a dynamic automotive workshop and shape the future of vehicle maintenance.
- Company: Join a family-run business that values its people and fosters career growth.
- Benefits: Enjoy a competitive salary, bonuses, professional coaching, and fun team socials.
- Other info: Be part of a culture that prioritises personal growth and long-term careers.
- Why this job: Make a real impact while working with a supportive team in a thriving environment.
- Qualifications: Experience in vehicle maintenance and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern.
It's about balancing people, process, performance and planning to deliver on every promise you make to customers.
We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers. It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers.
As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role. This is an opportunity to help shape the direction of the business for years to come.
You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow.
You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required.
- Forecast staffing, shift patterns and resource requirements
- Help ensure the business stays ahead of demand, not behind it
- Performance & Delivery
- PMI compliance
- Customer service performance
- Process, Systems & Compliance
- Oversee Health & Safety, risk management and operational governance
- Support recruitment, training and succession planning
- Coach managers and help build a high-performing culture
You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation.
- Experience within vehicle maintenance, fleet services or commercial vehicle operations
- Proven background in leading teams and managing performance
- A technical background, such as a time-served Technician, NVQ Level 3 or equivalent
- Experience owning budgets, building forecasts and developing business cases for investment
- Strong understanding of operational compliance, workshop processes and Health & Safety
- Confidence using Excel, operational reporting tools and fleet management systems
Ongoing investment through our in-house training academy.
Most importantly, you'll join a business that genuinely values its people. We believe going the extra mile works both ways. We invest in our team, support personal growth, and create an environment where good people can build long-term careers.
To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call for a confidential discussion.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
Operations Director (Permanent) in West Bromwich employer: Glen Callum Associates Automotive Ltd
Join a thriving, independently owned engineering and manufacturing business in Stoke-on-Trent, where your role as an HR Manager will be pivotal in shaping a dynamic people strategy. With a strong focus on employee development, competitive benefits including a contributory pension and healthcare plan, and a culture that values innovation and engagement, this is an exceptional opportunity for HR professionals looking to make a meaningful impact in a growing organisation. Embrace the chance to drive change and enhance workplace culture in a supportive environment that prioritises personal and professional growth.
Contact Details:
Glen Callum Associates Automotive Ltd Recruitment Team
